Shipup

Shipup

by Shipup

Shipping Notifications and Tracking Page

4.6 of 5 stars(9 reviews)

Notify and Reassure

Shipup tracks your packages in real time and sends proactive and branded notifications to your customers during delivery.

Engage and Retain

Bring back your customers to your online store by providing a custom tracking page right on your website

Improve support

Our Zendesk integration allows your support to know everything about your customer delivery issues and can trigger alerts on specific events


About Shipup

Try Shipup free for 14 days, no credit card required Free forever up to 50 packages/month!

Notify and reassure your customers in real time

Shipup tracks your packages in real time and sends proactive notifications to your customers during delivery. You use you brand identity and your own words to show them you care. Let them track their packages via a tracking page at your image directly on your website.

Engage and retain your customers

Our emails have an exceptional open rate: 70%. It is a great opportunity for your brand to promote a referral program, a partnership, a single-use promo code...

Spot unhappy customers

Most unhappy customers won't make the effort to reach out to your support: they slip under the radar. Allow them to express their opinion with a custom survey sent at the second their order is delivered.

Boost customer satisfaction

Surprise and amaze your customers by expanding your brand experience after the Buy Button. Give your online shoppers just the right information, with the right words and turn one-time buyers into lifelong customers.

Cut down your support

Your customers keep asking you: “Where is my package?”. With Shipup, they will be automatically reassured before they have time to worry.

Support 35 shipping Carriers

UPS • FedEx • USPS • DHL Express • TNT • OnTrac • DPD • GLS • Bpost • Royal Mail • Parcel Force • Alibaba (Cainiao) • Honk Kong Post • Canada Post • Austalia Post • Chronopost • Colissimo • Mondial Relay • Colis privé • DB Schenker • Relais colis... Full list available on our website. Don't see yours ? Email us and we'll add it for free !

Level up your customer support with Zendesk integration

Facilitate the sharing of information to your customer support with the integration Shipup + Zendesk. Your customer support is directly notified when there is an incident that requires your attention. A better follow up for you and your clients

Integrates with

  • Zendesk,
  • UPS,
  • Fedex,
  • DHL,
  • TNT,
  • USPS

Media gallery

Support

Free to install

Free up to 50 packages/month, starts at $70 / 1000 packages

Overall rating
4.6 of 5 stars
Based on 9 reviews

  • 5 of 5 stars
    89% of ratings are 5 stars
    (8)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    11% of ratings are 1 stars
    (1)

Most recent reviews

Peinturenumero

Shipup is, by far, THE best shipment tracking app. I have been using it for 20 days and I absolutely LOVE IT !! The app is very neat and clean and the notifications sent to my customers make my life so much easier (no more "where is my parcel ?" emails) The customer service is also super responsive and very helpful.

Pinotbleu

Very usefull tool for our clients as for our operation team.

Little Flair

Hello! We've been using this app for 3 months, and so far we are very satisfied. Our customers love the customized tracking page and delivery update e-mails. We're also using their Zendesk integration and it's been saving us a lot of time with our support requests. I highly recommend Shipup! Little Flair