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Proactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs.
Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making.
- Timely Email and SMS Notifications
- Branded and Customisable Tracking Pages
- Centralised Shipment Dashboard
- Returns management with Automated Exchange & Store Credit Options
- AI-Powered Estimated Delivery Dates
Languages
English and French
Works with
- Zendesk
- Fedex
- DHL
- TNT
- USPS
- Gorgias
Categories
Return options
Return management
Pricing
Free
Free to install
Please get in contact with Sales for pricing: bertrand.dibetta@shipup.co
All charges are billed in USD.
Reviews (9)
We love how ShipUp allows us to take our customer service up a notch. We can keep an eye on packages with delivery issues which has been especially helpful during COVID times when packages are delayed or lost. We also love how it gives us more detail about the package status and whereabouts than the tracking available directly through UPS or USPS. My only reason for 4 stars instead of 5 is that it is quite expensive given that we are a young company. I wish there was a way to pay for components of ShipUp's service in a more piecemeal way. We don't use all parts of it and so we feel like we are paying for a lot of stuff we don't use.
Very usefull tool for our clients as for our operation team.
Amazing app. Dashboard is very intuitive and lets you customize everything. We have received great feedback from our customers since we have started using Shipup. Looking forward to the next features!
Support
App support provided by Shipup.
Resources
Launched
March 28, 2017
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