Notify and Reassure
Shipup tracks your packages in real time and sends proactive and branded notifications to your customers during delivery.
Engage and Retain
Bring back your customers to your online store by providing a custom tracking page right on your website
Our Zendesk integration allows your support to know everything about your customer delivery issues and can trigger alerts on specific events
Try Shipup free for 14 days, no credit card required Free forever up to 50 packages/month!
Notify and reassure your customers in real time
Shipup tracks your packages in real time and sends proactive notifications to your customers during delivery. You use you brand identity and your own words to show them you care. Let them track their packages via a tracking page at your image directly on your website.
Engage and retain your customers
Our emails have an exceptional open rate: 70%. It is a great opportunity for your brand to promote a referral program, a partnership, a single-use promo code...
Spot unhappy customers
Most unhappy customers won't make the effort to reach out to your support: they slip under the radar. Allow them to express their opinion with a custom survey sent at the second their order is delivered.
Boost customer satisfaction
Surprise and amaze your customers by expanding your brand experience after the Buy Button. Give your online shoppers just the right information, with the right words and turn one-time buyers into lifelong customers.
Cut down your support
Your customers keep asking you: “Where is my package?”. With Shipup, they will be automatically reassured before they have time to worry.
Support 35 shipping Carriers
UPS • FedEx • USPS • DHL Express • TNT • OnTrac • DPD • GLS • Bpost • Royal Mail • Parcel Force • Alibaba (Cainiao) • Honk Kong Post • Canada Post • Austalia Post • Chronopost • Colissimo • Mondial Relay • Colis privé • DB Schenker • Relais colis... Full list available on our website. Don't see yours ? Email us and we'll add it for free !
Level up your customer support with Zendesk integration
Facilitate the sharing of information to your customer support with the integration Shipup + Zendesk. Your customer support is directly notified when there is an incident that requires your attention. A better follow up for you and your clients
Free to install
Free up to 50 packages/month, starts at $70 / 1000 packages