Shipup

Shipup

$399/month
Rating (4.6)
Reviews
Developer

About this app

Launched

March 28, 2017

Languages

English and French

Works with

Zendesk, Fedex, DHL, TNT, USPS, Gorgias

Proactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs.

Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making.

Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making. more
  • Timely Email and SMS Notifications
  • Branded and Customisable Tracking Pages
  • Centralised Shipment Dashboard
  • Returns management with Automated Exchange & Store Credit Options
  • AI-Powered Estimated Delivery Dates

Pricing

Pro

$399/month

$0.15 per extra package

  • Proactive Shipping Notifications
  • Custom embedded Tracking Page
  • Client surveys
  • Customer support add-on
  • Dashboards
  • Zendesk/Gorgias Integration

Pro

$399/month

$0.15 per extra package

  • Proactive Shipping Notifications
  • Custom embedded Tracking Page
  • Client surveys
  • Customer support add-on
  • Dashboards
  • Zendesk/Gorgias Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

19 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 4, 2017

We've been using Ship Up for a few months now. The setup experience was super easy and they were available immediately for chat support on their website, since we had a few questions about customization. As an online retailer we have struggled with shipments getting to the customer, especially internationally, so Ship Up has been a huge help to us, preventing delays, returns to sender and notifying a customer about what's happening in order to keep them happy, informed and able to react. An excellent app for any business shipping product!!! Would highly recommend.

Les Sublimes
France
Almost 6 years using the app
October 2, 2018

I use this app to get the return of my customers and we are really satisfied. It's really helpfull to get this app as it offer a better purchase experience and we win lots of time by the branded notifications. And we noticed a good experience on using the delivery notifications for our marketing.

HO KARAN
France
About 5 years using the app
October 25, 2018

I used this app to inform my customers about their delivery so that they can know exactly when it arrives. You can customize everything in the tracking page or the email templates (photos, videos, logos...) by yourself on this app and it's really great! Besides Shipup team is very helpful and always makes their best to give you the accurate service at the right time ;)

Volcom Europe
France
About 5 years using the app
June 19, 2017

Shipup allows me to gain a lot of time in customer service. I also have a lot of great feedbacks from our customers who are very sensitive to these extra delivery notifications

Perus
France
Over 4 years using the app
August 30, 2018

Shipup is, by far, THE best shipment tracking app.

I have been using it for 20 days and I absolutely LOVE IT !!
The app is very neat and clean and the notifications sent to my customers make my life so much easier (no more "where is my parcel ?" emails)

The customer service is also super responsive and very helpful.

Peinturenumero
United Kingdom
Over 3 years using the app

About this app

Launched

March 28, 2017

Languages

English and French

Works with

Zendesk, Fedex, DHL, TNT, USPS, Gorgias

Built by Shipup

About Shipup

4.6 average rating

7 years building apps for the Shopify App Store

47 RUE MARCEL DASSAULT, BOULOGNE BILLANCOURT, 92100, FR

Support

Send a message

support@shipup.co

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