Shipup , 19 reviews

I used this app to keep customers constantly updated as to their shipment status. This alleviated a great deal of anxiety, as customers can get impatient to receive their order.
I didn't understand some things and scheduled a meeting and got a full in-depth technical tour of all the features!

Super app pour le tracking des colis, elle diminue le travail de SAV. De plus l'équipe est toujours à votre écoute si besoin. Merci Shipup !

Best tracking app ever ! Staff are always here to help you.
Thanks shipup !

Amazing app. Dashboard is very intuitive and lets you customize everything. We have received great feedback from our customers since we have started using Shipup. Looking forward to the next features!

ShipUp clearly saved us a lot of time and made our customers happy. We and our customers love their notification e-mails and text messages. Moreover, the interface is really intuitive, easy to use and customer support is amazing! I can only recommend this app! Thank you ShipUp!

Hello! We've been using this app for 3 months, and so far we are very satisfied. Our customers love the customized tracking page and delivery update e-mails. We're also using their Zendesk integration and it's been saving us a lot of time with our support requests. I highly recommend Shipup!
Little Flair

We love how ShipUp allows us to take our customer service up a notch. We can keep an eye on packages with delivery issues which has been especially helpful during COVID times when packages are delayed or lost. We also love how it gives us more detail about the package status and whereabouts than the tracking available directly through UPS or USPS. My only reason for 4 stars instead of 5 is that it is quite expensive given that we are a young company. I wish there was a way to pay for components of ShipUp's service in a more piecemeal way. We don't use all parts of it and so we feel like we are paying for a lot of stuff we don't use.

trouble signup
once signup authentication failed
try register says account existed
try reset password says account not found

sent an email before because I am having problems connecting your Shipup app to my Shopify store and need it to be running, as I would love to use DHL, FedEx and Royal Mail advertised on your store, i signed up because I was reading all your amazing reviews, the reason why I went ahead and signed up, not sure about the customer services now as I am still waiting for a response, or someone to help. i gave you two stars because the support is just not there, but i really do like your app and what you offer on it, just wish the support was better, so gonna have to find alternatives, i'm very disappointed because i had high hopes and was really looking forward to adding this app to my new business.

Amazing solution! Not only it makes my customer support easier, it is also create more sales. Amazing ROI!