Shipup

Shipup

$99/month. 14-day free trial. Additional charges may apply.
Rating (4.4)
Reviews
Developer
Shipup

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

March 28, 2017

Integrates with

Zendesk, Fedex, DHL, TNT, USPS, Gorgias

# Turn delivery into Loyalty! We follow your packages in realtime to create a seamless, transparent and branded delivery experience. Send notifications to your clients, redirect them to branded tracking pages and proactively manage potential delivery incidents with our customer service integration. Shipup helps you get a delivery experience so compelling that your clients will want to purchase again. # Try it for free for 14 days! # Proactive notifications: Notify and reassure your...

Pricing

14-day free trial

Starter

$99/month

Above 500 packages/month, see our pricing page.

  • Proactive Shipping Notifications
  • Custom embedded Tracking Page
  • Client surveys
  • Customer support add-on
  • Dashboards
  • Zendesk/Gorgias Integration

Starter

$99/month

Above 500 packages/month, see our pricing page.

  • Proactive Shipping Notifications
  • Custom embedded Tracking Page
  • Client surveys
  • Customer support add-on
  • Dashboards
  • Zendesk/Gorgias Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

19 reviews
Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 23, 2022

We love how ShipUp allows us to take our customer service up a notch. We can keep an eye on packages with delivery issues which has been especially helpful during COVID times when packages are delayed or lost. We also love how it gives us more detail about the package status and whereabouts than the tracking available directly through UPS or USPS. My only reason for 4 stars instead of 5 is that it is quite expensive given that we are a young company. I wish there was a way to pay for components of ShipUp's service in a more piecemeal way. We don't use all parts of it and so we feel like we are paying for a lot of stuff we don't use.

Lily B
United States
Time spent using app: About 2 years
May 23, 2022

Shipup is a great way to inform your customers about the statuts of their order and about the shipment. It is very reassuring for them, because they receive emails that are customized with our brand DNA. Moreover, Shipup sends notifications about the order, if there is an incident on the way and on our side we also receive a notification so we can initiate an action before they come back to us. We also like the fact that customer can rate us afterwards ! It helps us come back to them if they had a bad experience with the delivery. Shipup is very well integrated with Shopify and easy to implement :

Nénés Paris
France
Time spent using app: 12 months
Edited April 5, 2021

sent an email before because I am having problems connecting your Shipup app to my Shopify store and need it to be running, as I would love to use DHL, FedEx and Royal Mail advertised on your store, i signed up because I was reading all your amazing reviews, the reason why I went ahead and signed up, not sure about the customer services now as I am still waiting for a response, or someone to help. i gave you two stars because the support is just not there, but i really do like your app and what you offer on it, just wish the support was better, so gonna have to find alternatives, i'm very disappointed because i had high hopes and was really looking forward to adding this app to my new business.

Studio Kathryna: Art to Inspire
United Kingdom
Time spent using app: About 2 months

About this app

Launched

March 28, 2017

Integrates with

Zendesk, Fedex, DHL, TNT, USPS, Gorgias

Built by Shipup

About Shipup

1 app

4.4 average rating

5 years building apps for the Shopify App Store

Support

Send a message

hello@shipup.co