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Proactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs.
Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making.
- Timely Email and SMS Notifications
- Branded and Customisable Tracking Pages
- Centralised Shipment Dashboard
- Returns management with Automated Exchange & Store Credit Options
- AI-Powered Estimated Delivery Dates
Languages
English and French
Works with
- Zendesk
- Fedex
- DHL
- TNT
- USPS
- Gorgias
Categories
Return options
Return management
Pricing
Free
Free to install
Please get in contact with Sales for pricing: bertrand.dibetta@shipup.co
All charges are billed in USD.
Reviews (19)
Shipup is a great way to inform your customers about the statuts of their order and about the shipment. It is very reassuring for them, because they receive emails that are customized with our brand DNA. Moreover, Shipup sends notifications about the order, if there is an incident on the way and on our side we also receive a notification so we can initiate an action before they come back to us. We also like the fact that customer can rate us afterwards ! It helps us come back to them if they had a bad experience with the delivery. Shipup is very well integrated with Shopify and easy to implement :
Super app pour le tracking des colis, elle diminue le travail de SAV. De plus l'équipe est toujours à votre écoute si besoin. Merci Shipup !
Best tracking app ever ! Staff are always here to help you.
Thanks shipup !
Very usefull tool for our clients as for our operation team.
Amazing app. Dashboard is very intuitive and lets you customize everything. We have received great feedback from our customers since we have started using Shipup. Looking forward to the next features!
Great app, we use it on our store and have much less delivery failures and worried customers. The support is very responsive
Support
App support provided by Shipup.
Resources
Launched
March 28, 2017
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