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Turn browsers into buyers with an AI assistant that knows your store inside out.
Most shoppers leave without buying — not because they didn't want to, but because they had a question nobody answered. Retainley fixes that. The moment a customer lands on a product page, your AI assistant greets them, answers their questions, and guides them toward checkout — using your real products, policies, and inventory data. No generic responses. No extra support staff. Just instant, accurate answers, 24/7. Set it up in minutes. Train it with your FAQs. Watch sales follow.
- Greets shoppers on product pages with context-aware AI responses
- Answers questions using your live product and policy data
- Train the bot with custom FAQs to match your store's voice
- Tracks all conversations and customer feedback in one place
- Easy setup — no coding needed, live in minutes
Languages
English
Categories
Real-time messaging
Automated responses
Customization
Pricing
External charges may be billed by Farzi separately from your Shopify invoice. Learn more
Free
Free
Features
- 100 messages/month
- 50 Products
- All features enabled
All charges are billed in USD. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I'll be honest, I wasn't expecting much. But the Smars chatbot built by Team Retainley genuinely surprised me. It feels less like talking to a bot and more like getting help from someone who actually knows what they're doing. Fast, clear, and weirdly satisfying to use. Big shoutout to Kshitij and Anshaj, you could tell there were real people behind this who cared about getting it right. Their support made all the difference. If you need a smart chatbot, Retainley's the team to call. Highly recommend!
Support
App support provided by Farzi.
Resources
Launched
May 21, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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View customers
Customer data
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View products
Inventory, product listings, products, collections
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View orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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View Online Store
Online Store pages
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View Shopify admin
Legal policies
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View other data
Price rules
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