Reviews (4)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 14, 2025

This app has made our world a lot easier, from reducing calls into our location, de-escalating customer issues, keeping customers informed and knowledgeable, and making it easy for us to pinpoint keywords that are customers are having questions about.

Gold Mobility Scooters of Orlando LLC.
United States
6 months using the app
ShopBot replied October 15, 2025

Thanks a lot for sharing this! We’re really glad to hear Shopbot has helped lighten the load for your team and improve customer experience.

August 1, 2025

We've been using Shopbot for a while now and it's been amazing! It was a smooth onboarding with only one hiccup, but the support team was very quick to respond. It definitely saves us a lot of time.

EchoWave
Netherlands
5 months using the app
ShopBot replied August 2, 2025

Thank you for your review EchoWave! We will continue to make the app a great experience for you and the rest of our customers!

August 20, 2025

What an app!

ShopBot has handled a lot of our customer service issues over the past few weeks. Customer service questions that would take a few hours to handle due to the size of ur team now takes a few seconds.
If you alre looking for a free/cost-effective solution for most Customer Service related tasks, this is the app!

It also supports multiple languages!

Aurora Poznań
Netherlands
17 days using the app
ShopBot replied August 21, 2025

Thank you for your review Aurora Poznań! We're glad we could help you save so much time!

January 15, 2025

We have been using ShopBot since its release, and it's made our customer service amazing both before and after a purchase. Our customers always got frustrated using the previous store assistant app, but somehow this assistant is has served our customers amazingly.

100% recommend honestly.

My Store
Netherlands
6 days using the app
September 2, 2025

An interesting application

MUDIETU
Poland
11 days using the app