Reviews (18)

Overall rating
2.8
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 39% of ratings are 1 stars
February 4, 2025

Audiences has helped us spend our ad dollars more effectively! We have been pleased with this tool so far and will continue to explore how it can help improve our marketing.

Two Step Performance
United States
About 2 years using the app
January 8, 2025

Shopify Audiences is super easy to set up and has been a great tool for enhancing our paid ad campaigns. It provides additional signals that help optimize targeting across channels, making our ads more effective. Definitely worth trying if you're looking to get more out of your ad spend!

Vego Garden
United States
Almost 2 years using the app
December 14, 2024

We are on Shopify Plus as a SMALL business and this has really helped our ads bring in more! There are ALOT of benefits to spending the $2000 a month if you look at all the cost savings you get with shipping, payment processing, free Shopify POS Pro. The list is very long.

Equine Exchange Tack Shop
United States
About 1 year using the app
December 20, 2024

We've had a good experience with Audiences for a few of our brands! It was easy to set up and was particularly helpful in being able to expand on limited audience groups when a site is fairly new.

Shop Indoor Golf
United States
6 months using the app
December 13, 2024

totally agree with others that SMB needs this more than the plus customers!! Shopify needs to review it's policy on this to help grow a SMB and help them grow to if possible become a Plus customer.

dont be so short sighted!!

Invest in the SMB.

Lasting Impressions Gifts (LIG)
Canada
3 months using the app
November 16, 2024

Verify disappointed in Shopify. Continuously received emails telling me it was free and to sign up, "time is running out"! They know darn well that I was on a plan that did not qualify and based on my site sales there is no way this expense could be encumbered. Go ahead Shopify, make the big guys bigger and let the backbone of America, the Small Business, fall further behind. You should have ...

Resale Revival
United States
4 months using the app
July 26, 2024

The App itself is really good and would be a difference maker for small and medium businesses. The fact you have to upgrade the Shopify Plus at $2300 US/ month to access it nothing short of RIDICULOUS. Sorry can't give this anything less than a 1 star simply due to cost.
Unfortunately Shopify likely doesn't see any return in helping SMB's grow any more now that they are making their billions!

Vintage Home Boutique
Canada
3 months using the app
July 11, 2024

It's a little misleading to claim it's free when you need he $2300 Shopify Premium plan; you got us on a technicality but I'll give it to you <3

Deleted after the trial due to the price of premium not being valuable for my business. Will be a good app when it's unbundled from premium and is a true stand alone app.

fratrings
United States
6 months using the app
Edited April 28, 2023

We love this app, it's been great to have another source for audience building when advertising. The Shopify team has also been very responsive when it comes to our feedback on the app.

Battlbox.com
United States
Over 1 year using the app
Shopify replied June 29, 2023

We're very glad to see that Shopify Audiences has been impactful for you! Thanks for the review :)

June 24, 2023

We improved our CAC greatly, and the App is getting better and better from month to month. Expecting to see even better results in the future. I Hope Shopify keeps working on these Apps (Collabs, Audiences etc)

Eric Javits
United States
About 1 year using the app
Shopify replied June 26, 2023

Thank you so much for this kind review! We're glad Shopify Audiences has led to better performance for you, and feel lucky to have you as a customer :)