Overall rating
Counts per rating level
  • 33% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 48% of ratings are 1 stars
April 4, 2023

Shopify and it's team are an extremely accommodating and friendly gang! They help me out as a logistics coordinator on a daily basis with grace and patience. The apps functionality is high with abilities in app additions, detailed outlines for each section and a clean aesthetic for assistance in any business. Highly recommend!

United States
About 4 years using the app
Edited February 28, 2023

Fulfillment is hard, but SFN has the right approach. Slow and steady we've been growing with them and we wouldn't have it any other way. Keep it up!

United States
About 4 years using the app
April 3, 2023

Shopify and the SFN team have been great partners. Everyone - from our onboarding specialist to our fulfillment success specialist - has been so helpful and invested in our success. In fact, I cannot tell you how many times our Fulfillment Success Specialist has gone above and beyond the call of duty. While the app integration is easy to use and seamless, it's the support that has been so incredible.

United States
8 months using the app
February 6, 2023

I love SFN. Takes all of the nitty gritty out of fulfillment. The support is incredible. They respond very quickly to everything. Really helps me focus on my business and not on fulfillment.

United States
Over 3 years using the app
February 22, 2023

Good so far! We've had a positive experience with SFN. It's integrated with Shopify so I don't have to open up multiple tools and has made my life easier because I don't have to ship things myself. Receiving has been a little on the slow side, but haven't experienced any shipping issues.

Honest Organic 2
United States
2 months using the app
November 18, 2022

Our experience working with Shopify Fulfillment Network and the app has been extremely positive. The app itself is very user friendly, and they have great customer support. You can quickly look at order fulfillment status (in the app or in the actual order) and you can see the associated charges with each order which we find really helpful. You can hold fulfillment while in communication with a customer about order or shipping address details or you can cancel fulfillment with a button if need be too. Almost every order ships same day and often within a few hours. Tracking is uploaded and there are rarely any shipping issues. If there are issues with the carrier, Shopify handles the communication with them for you which saves so much time. They also provide credits quickly for any miss-picks (which are rare). Inventory is kept up to date and so items are never oversold (an issue we have had with other warehouses in the past). They are regularly making improvements and great about answering any questions quickly. Highly recommend!!!

Greenery Unlimited
United States
About 2 years using the app
October 4, 2022

Amazing so I was skeptical I won't lie I try Amazon FBA and love it, but way too controlling I tried A few others that were a complete letdown followed by ShipBob which was mad expensive & Confusing. Shopify SFN (Shopify Fulfillment Network) has separated itself. Customer support was fast and went into detail. Compare to others that went around my questions. I got an order, the item was shipped out that same day with a tracking number included & arrived at its destination within. 2-Business Days. They show an estimated time which is great when competing against Amazon. So far no lost items and I just can't say enough. I would love to see them be able to take more inventory in different categories in such as pet food and cosmetics. That's where the money is at and movement. Until then I'll keep updating everything on my YouTube Channel and will keep on investing as a client & investor in this company.

Canine's World
United States
8 months using the app
Shopify replied October 4, 2022

Thank you so much for taking the time to leave a review! We appreciate your kind words and we’ll pass your feedback to our Product team.
SFN Support Team