We have been trying to use this app to connect our Online Store with Odoo, unfortunately the products, inventory... are not synchronized and the support is really bad and doesn't provide any solution for such a critical software.
ENER-J Smart Home
I wanted to do a trial for 4 days and delete will I be still charged? Thanks in advance. Please drop your support email so I can contact em
Hey, Thank You for the review..!!
We do provide the 7 Days free trial & You won't get charged if you'll un-install the app before the trial period ends. In case of any further queries, Please connect at firstname.lastname@example.org Or create the ticket by referring to this link: https://webkul.uvdesk.com/en/customer/create-ticket/ - Team Webkul
The app doesn't import stocks from Shopify to Odoo so it's useless for us. I ask a refund to Webkul (the company who develop this plugin), but they refuse to refund us the $35... We switch to the Odoo Shopify connector from Emipro, and we had a better experience.
Hey, Please excuse us for the less satisfied response...!!
Please be informed that, Bydefault, We do import the stocks from Shopify to Odoo. Infact, Import works bi-directional in Odoo Connector.
Further, Please connect at email@example.com to clear all the confusions & let's get the things back on track !- Team webkul
I used this app to help me connect Shopify order with Odoo to push all of my orders through. They have not only supplied a great service but they have gone over the top and modified the connector for us. Highly recommend.
Thank You so much for these amazing words. We at webkul always try to make sure that merchants have a great time using our product & We're glad that this has been reflected in your experience!- Team Webkul
Great support. Always available when needed.
We have 2 shops syncing orders to Odoo without issues now.
They can also customize the integration! Game changing for us.
We really appreciate the time you took to write such an amazing feedback & happy to hear these kind words from you. Keep Growing :) - Team Webkul
It works really well and is easy to use. There were some hiccups during our set-up, but the customer support is really helpful.
Glad to know that you're having a great experience using the app. Thanks for trusting and choosing Webkul! - Team Webkul
Sakura Baby Store
We are trying to use this App but it's difficult to use and asked support but no reply..
Could't get reply from support so couldn't do anything even when it's trial term.
Shouldn't use this app, bad service..
Hey, Please excuse us for the less satisfied response!
We would like to inform you that, We do have the policy to reply to each & every ticket. Might be you have missed our response. To check the replies, Please login into the UV desk ticket system via this link: https://webkul.uvdesk.com/en/customer/login & check the replies on the tickets. Enter your email ID & then reset the password.
This way you can access all the tickets which you have raised. Please refer to the tickets for further communication & let's clear all the confusion & get the things back on track! - Team Webkul
The app works well and is fairly easy to use and install. It is important to look and adjust the different configurations to match your needs. We had to make several changes to the configuration, especially in Odoo. The customer service people were absolutely awesome. They patiently answered all my questions (thanks Arun), sending screen shots and advice as needed. If you're looking to connect your store to Odoo, this app is great.
Hi, Thank you for the review. And yes, its important to make the configurations in a manner, thus making the app functioning smooth. In case you have any issue, please feel free to connect to the Support Team.
I wanted to connect with odoo, but not sure of the details, I've asked their support without avail. Installed the trial to try and it is automatically expired, not even a 'get started' chance. Trial doesn't work.
Hi, Thank you for the review.
Just wanted to highlight that you have installed the app today only we do provide free trail for 7 days and we have even replied you for the questions asked here : http://tinyurl.com/y2y8fyvv
And the Support Team is in touch with you as well.
Aqua Lab Aquaria
App will sync basic shopify product and order data to odoo. The fundamental differences between the 2 platforms make integration a bit tricky, but the app does what it should and the support is outstanding.
Hi, Thank you for the review. The app is built to help you sync the data from Shopify to Odoo and sometimes the architectural difference between the two, might seem tricky to you but with the guides and the support we will help you understand each and every feature. Please feel free to connect anytime, in case you need any help.