Reviews (5)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 2, 2024

ShopSmart is a new app but one with tremendous potential. Only in my wildest dreams did I ever imagine that an application could answer some of the complex comparative product questions that not only relate to products in my store, but is also capable of comparing my products to competitors in a nuanced, professional, and brand-precise manner. The recommendation engine is still learning some of the nuance of our catalog but I am thrilled overall with the results. The devs are highly responsive and very diligent about the installation and configuration of the app. They were even able to fix a technical issue created by another app in my Shopify stack! Great product made by talented people leveraging bleeding edge generative AI. What's not to love?

Wigs Forever by HairKittyKitty
United States
10 months using the app
NewEcom.ai replied January 8, 2024

Thank you so much for your fantastic review! We're thrilled to hear that ShopSmart has exceeded your expectations and that you appreciate the tremendous potential it holds. We're continuously working to enhance the recommendation engine and appreciate your understanding as it learns the nuances of your catalog. Thank you for choosing ShopSmart!

May 16, 2024

We use ShopSmart to enable our customers to quickly and effortlessly use images in search. The tool goes beyond standard image recognition by understanding context and style, so that our recommendations are highly relevant and personalized. The support team is also extremely resourceful since day 1. Great job guys!

Letifly Lights & Decor
United States
4 months using the app
NewEcom.ai replied May 18, 2024

Thank you for the review. We greatly appreciate your feedback. Our team takes great satisfaction in providing you with innovative shopping experiences that contribute to your success.

April 2, 2024

Great app from ShopSmart! Very easy installation and highly responsive team for any installation questions.
The page we've installed ShopSmart on has become one of our most visited pages yielding amazing results. Despite a lot of nuances in our product category the results provided by ShopSmart are on point and very helpful to the consumer.

Cometeer
United States
About 2 months using the app
NewEcom.ai replied May 18, 2024

Thank you for the review. We are pleased to hear that your customers find our recommendations helpful.

January 4, 2024

ShopSmart is a great solution. The AI-powered product information is amazing. ShopSmart addresses any questions or concerns, expressed in natural language by our customer, that may not be covered in the product descriptions. It increased our customer satisfaction and conversion rate. Thanks to their analytics dashboard we have an entirely new perspective on your product catalog and its alignment with genuine customer needs

Yon-Ka Paris
United States
About 2 months using the app
NewEcom.ai replied January 8, 2024

Thank you for your wonderful feedback! We're delighted that ShopSmart has contributed to increased customer satisfaction and conversion rates for your business. We appreciate your support and look forward to continuing to enhance your experience with ShopSmart. If you have any further insights or suggestions, we'd love to hear them. Thank you for choosing ShopSmart!

Edited January 17, 2024

I am very impressed with this app and its powerful performance and potential. My whole experience from installing the app to having live on my site has been fantastic and I am delighted with the support and team behind this app. I think this app will be a very valuable addition to my store.

Pawfection Pet Products
United Kingdom
3 months using the app
NewEcom.ai replied January 18, 2024

Thank you for your review. We are honored to have you as customer and happy to positively impact your store performances.