Reviews (114)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management capabilities, including SKU bundling, real-time tracking, and automatic syncing. It's praised for its reliability, ease of use, and seamless integration with platforms like Shopify, Clover, and Square. Merchants also appreciate the insightful reporting features and user-friendly interface. The customer support team is often described as responsive and knowledgeable, aiding in improved inventory management, waste reduction, and business growth.

November 9, 2023

Natalie was very helpful in communicating what is possible and strategies for solving my issue.

Coronado Historical Association
United States
2 months using the app
Shopventory Inc replied December 12, 2023

Thanks for your feedback on Natalie! We will make sure to give her your compliments.

July 11, 2021

As a growing business with complicated bundling of products, keeping on top of my stock management was a nightmare and items were regularly going out of stock. I am 8 weeks into using Shopventory and I cannot speak highly enough of how it has helped me. I am getting on top of inventory management and it has given me great peace of mind. It has also freed me up to spend my time on the things that really need my attention. Customer service was also excellent (unusually so). I got a follow up phone call (yes, by phone, talking to an actual person!!) from James after a few weeks and he could not have been more helpful. Affordable plans too which are hard to get for the functionality I require. Well done guys.

Ulluv
Ireland
About 2 months using the app
Shopventory Inc replied August 6, 2021

Thanks for the 5-star review!

It's awesome to hear that you're using our bundling feature to help prevent stockout issues. Keeps you from having to issue refunds!

Happy to know that James has treated you well from a customer service perspective. We'll pass along the kudos!

June 1, 2019

We've been using Shopventory for a couple of years now. Between their incredibly helpful customer service and regularly released updates that actually improve processes, we think it's the best solution for managing our extensive inventory with Shopify and Square. We highly recommend Shopventory to any business that needs to manage inventory between multiple platforms.

The Handmade Showroom
United States
About 2 months using the app
Shopventory Inc replied June 6, 2019

Hey there, thanks for review!

We're glad to hear that Shopventory is making managing your Shopify and Square inventory a breeze.

Make it a great day!

Edited June 8, 2022

Shopventory has the solutions for all your bundling needs. Easy integration, easy to manage stock, and most importantly, an A+ support team. They're extremely responsive, friendly, and they do right by you to get a solution for your problems. Rio and Alejandro both been phenomenal with the support they've provided. Also, I seem to have gained 17" biceps after installing this app...pretty cool!

Fireball Tool
United States
About 1 month using the app
Shopventory Inc replied June 30, 2022

Thanks for your 5-star review and congrats on the biceps! We're happy knowing you're utilizing Thrive to manage your bundles. Make it a great day!

May 11, 2022

The customer service is TOP NOTCH! Super responsive and is able to answer every question we have.
We switched from Katana to shopventory and it was the best decision we have ever made. The amount of features we will be able to use, as well as the ease of use is great. We are still getting used to it, but to be able to keep track of all of our inventory between multiple platforms is going to help us immensely on keeping our inventory accurate.

Saratoga Olive Oil
United States
About 1 month using the app
Shopventory Inc replied May 14, 2022

Thank you for the great 5-star review! We're happy to hear you've loved our customer support and that you're finding our software features useful in growing you business!

April 1, 2021

I rarely write review, and when i do, it is either because I am really happy or disappointed. In this case, very happy with Shopventory. I looked at a few other apps in the genre, but their support is 2nd to none. Have not had one bad experience with their team, and I've been reaching out alot to them so i can understand the system. While no system perfectly fits your needs, they have come very close. Cannot recommend them enough and they are clearly looking to improve their service.

I Create Art
United States
About 1 month using the app
Shopventory Inc replied April 1, 2021

Hi there! Thank you so much for the 5-star review! We're glad to hear that Shopventory is one of the few platforms you've left a review for :-)

We'll pass along the kudos to our team. Have a great day!

March 10, 2023

Alejandro is amazing to work with he has helped solve our questions numerous times in the matter of minutes. I'm very thankful he was able to communicate fast and get to the problem quickly

maine-lydrizzle
United States
About 1 month using the app
Shopventory Inc replied March 20, 2023

Thank you so much for the glowing review about Alejandro! We're happy to have you as a customer and we'll share the compliments with him.

August 22, 2023

5 Stars! I cannot begin to express the level of excellence with my experience so far! I write in weekly with questions as my business is getting up and going and ALWAYS receive a quick response yet thorough answer from the agent. Gotta give an extra shout out to agent Alejandro for his level of patience and expertise! Thank you!

Company Distilling
United States
26 days using the app
Shopventory Inc replied August 31, 2023

Thank you so much for your wonderful review! We love our support team and they really appreciate you as a customer :-) We'll give Alejandro your kudos!

May 24, 2022

We have a Clover EPOS and the Shopventory integration has allowed us to seamlessly integrate and manage stock quantity across offline and online channels. Really impressed with the customer support from the team, Dean, Kayla & Valerie have been excellent. Thanks guys!

Stardust Children's Boutique
United Kingdom
13 days using the app
Shopventory Inc replied June 30, 2022

Hi there and thanks for your great review! It's great knowing that you're using Thrive to sync Clover with Shopify. We'll pass along the kudos to our support team!

Edited November 17, 2022

Shopventory has not only been a valuable asset we've linked to our shopify account. Not only is there easy of use with their app, their customer service is TOP NOTCH! Brandon and James Auer provided excellent onboarding answering questions and helping me find solutions that best fit our company process and culture! Thank you both!

Hueters Greenhouses
United States
6 days using the app
Shopventory Inc replied December 30, 2022

Hi! Thanks for your great review. We appreciate your compliments of our app and are happy to hear you've enjoyed working with our team! We'll pass along the kudos to James and Brandon.