Reviews (114)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management capabilities, including SKU bundling, real-time tracking, and automatic syncing. It's praised for its reliability, ease of use, and seamless integration with platforms like Shopify, Clover, and Square. Merchants also appreciate the insightful reporting features and user-friendly interface. The customer support team is often described as responsive and knowledgeable, aiding in improved inventory management, waste reduction, and business growth.

November 16, 2023

Danielle not only created a report I needed but then sent me a video with her voice over showing me exactly how to create and manipulate the report to meet my needs.

Specialty Marine
United States
About 5 years using the app
Shopventory Inc replied December 12, 2023

Thanks for leaving your great review of Thrive! It makes us happy knowing Danielle was able to help you.

November 30, 2021

I have been using Shopventory for a couple of years now to sync with Shopify and Clover. The customer service is exceptional and the product is working amazingly well. I no longer have to be concerned about overselling...syncing is on point. And, if I run into issues, the Shopventory team is amazing!

The Reclaimed Treasures LLC
United States
About 4 years using the app
Shopventory Inc replied January 24, 2022

Hi and thanks a ton for the 5-star review! We're happy to hear that you've been able to use Shopventory to prevent overselling between Clover and Shopify.

March 31, 2022

So far, the App seems do be doing well. I'll follow up to rate it appropriately if anything is off. Alejandro was a great help with his product knowledge, patience, and was overall fun to work with.

Hemp Living USA
United States
Almost 4 years using the app
Shopventory Inc replied April 19, 2022

Hey there - we appreciate your 5-star review!

Alejandro is wonderful and we'll share the kudos. Have a great day!

Edited November 2, 2021

Shopventory is a must have app to organize and have more control of the business. The customer service is always available and have all the tools explanation. There is much more we can do to make easier to run the business. Totally recommend.

Luna Baby Modern Store
United States
Almost 4 years using the app
Shopventory Inc replied November 8, 2021

Hi there and thanks a ton for the 5-star review!

We're looking forward to helping you learn more of the Shopventory platform over time. Send our customer service team a message if you ever want to line up a training!

January 11, 2023

I found myself in a jam after moving my store, I thought I was being clever in adding a new "location" with my current address... totally messed myself up! The products I most recently added weren't showing up online or in-store... they took such good care of me and helped me out to fix it all! They literally held my hand and walked me through it step by step, and even made videos for me so that I could more easily understand what to do! I couldn't have asked for better support!

Roberto's Winds
United States
Almost 4 years using the app
Shopventory Inc replied February 20, 2023

Hello! We're happy to hear you landed in the right spot with our customer care team. We're here to help!

November 15, 2023

Natalie was super good and patient when I reached out.
She took her time to manually sync every single product which had sync issue I provided and made them work right away.
She was very professional and nice.
Great experience!

ABC Vintage
United States
Almost 4 years using the app
Shopventory Inc replied December 12, 2023

We appreciate your 5 star review and giving Natalie your compliment! We're happy to have you as a customer.

January 24, 2023

I don't have words to describe how much I love the customer service of this app. This is great. I been using this app more that 5 years by now.

Dream's Arts Online
United States
Over 3 years using the app
Shopventory Inc replied February 20, 2023

We appreciate your 5-star review! We love having you as a customer and we can't wait to see you grow your business even further.

May 19, 2020

We are new to this app and already consider it a life saver. We have barely scratched the surface of what it can do! So far it has helped us manage our bundles and reduces appropriate inventory on each item within a bundle in real time, which is amazing because we have several! An added bonus is the customer service team. They are beyond helpful and I have not had a one bad encounter yet!

40 Days for Life
United States
Over 3 years using the app
Shopventory Inc replied May 21, 2020

Hi, thanks so much for leaving a review! We're so glad to hear that our app and our team have been a big help from the get-go :) We look forward to seeing you get the fullest use of Shopventory to grow and protect your business! Cheers!

January 4, 2022

We used a different service as our POS platform and used Shopify for our website. Shopventory merged those two, and that changed the way we did everything for the better. Their customer service is always quick to respond –– they've helped us problem solve and walk through many situations. We are very grateful to have worked with Shopventory!

FarmGirl Frosting, LLC
United States
Over 3 years using the app
Shopventory Inc replied January 24, 2022

Thanks for the review! It's great to hear that you're using Shopventory to merge your Shopify e-commerce site with your point of sale!

July 28, 2021

I used this app to better assist me with my inventory. I really like that it allows me to set PAR levels & separate products by which location I want them sold at. Tons of control - definitely recommend it.

Myers Sewing
United States
Over 3 years using the app
Shopventory Inc replied August 6, 2021

Love hearing that you're using our PAR levels (minimum/maximum levels) to stay on top of the products at your various locations. That's important!

Thank you for the 5-star review. Have a great day!