Reviews (114)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management capabilities, including SKU bundling, real-time tracking, and automatic syncing. It's praised for its reliability, ease of use, and seamless integration with platforms like Shopify, Clover, and Square. Merchants also appreciate the insightful reporting features and user-friendly interface. The customer support team is often described as responsive and knowledgeable, aiding in improved inventory management, waste reduction, and business growth.

September 12, 2022

Shopventory's tools really help me keep my fingers on the pulse of my business. If there is something additional I need help with, their support staff is amazing.

Michaelangelo’s Gifts
United States
Over 2 years using the app
Shopventory Inc replied October 11, 2022

Hi and thanks a ton for your 5-star review! We're happy to see that you're enjoying our app and customer service :-)

February 13, 2023

Excellent support! Excellent support! Excellent support! Excellent support! Excellent support! Excellent support!

Nail Ink - Nail Supply
United States
About 2 years using the app
Shopventory Inc replied February 20, 2023

Message received! Thank you for the 5-star review and our support team loves working with you as well.

April 15, 2022

Shopventory lets our business accurately track our inventory and costing in real time, enabling us to make better inventory and business decisions. With multiple sites, Shopventory lets us quickly transfer inventory between locations. Shopventory is a must for any multi-location business.

HaremliqueSurfside
United States
About 2 years using the app
Shopventory Inc replied April 19, 2022

Hello! Thanks a ton for your 5-star review of Thrive by Shopventory.

Real-time cost tracking is a huge benefit of using Thrive! Simple transfers across locations is also something we're great at. We hope you've used our barcode scanning capabilities to create these transfers!

Edited February 16, 2022

Just wanted to update my review! I love Shopventory! I have been using the desktop version for years to run my small independent-designer focused boutique. Shopventory is great for running reports, keeping track of all of my costs, and everything inventory-related. They have rolled out updates over time, and whenever I have questions, they are always very quick to answer and excellent with customer service. I would recommend this app to anyone who needs an inventory tracking system that is intuitive and easy to use. For me, it is the best one out there.

Squasht Boutique
United States
About 2 years using the app
Shopventory Inc replied September 1, 2020

Hi, we are so glad to hear that you have found our inventory software intuitive and easy to use! Shopventory is always working to improve so we can continue helping you grow and manage your business. It's awesome to hear you're still loving it after all these years!

We also think our customer service team is pretty amazing and will be sure to let them know about your positive 5 star review :) Thanks for being a great customer!

March 12, 2021

Shopventory has been a fantastic solution for us. With multiple locations, hugely varying needs for the business, Shopventory's staff has taken the time to learn what our needs are and help us to implement inventory management on a whole new level than we had before. Going from a very outdated system with CAM, they have worked extensively with us by chats, emails, conference and video calls. I cannot say enough about the amazing customer service I've received from Joe and Roslind. TOP NOTCH! No system is perfect for everyone, but these folks listen to what you need and try to help you find a way to get it.

BabyLand General
United States
Almost 2 years using the app
Shopventory Inc replied March 12, 2021

Hi there! Thank you for a great review!

Awesome to hear that you're utilizing Shopventory's multi-location features. We like to think we're pretty good at that!

It's also great to know that you're loving our Customer Support! We want to make sure you're successful.

We'll pass the kudos on to Roslind and Joe!

May 1, 2020

I used the app to manage my inventory and is really good, i also use shopify and the integration is really goo too.

Kiut by Linda
United States
Almost 2 years using the app
Shopventory Inc replied May 7, 2020

Thank you for the review, it's a pleasure to partner with you!

May 16, 2023

Rio was great!!! He helped us save so much time!! and he was very detailed

Olive Herb Co
United States
Almost 2 years using the app
Shopventory Inc replied June 1, 2023

Hi and thank you for this 5-star review! We will share the compliment with Rio.

June 7, 2023

Thrive has been excellent in customer service. They are always there to support us when there are any issues. As for the App itself, so far, it's been great! Inventory management has been much more easy to handle. There are also many types of reports that you can generate to get more insight into your performing products.

Petit Moi
Malaysia
Almost 2 years using the app
Shopventory Inc replied August 31, 2023

Thank you so much for your 5-star review! We are grateful to hear you like our reporting and general ease-of-use. We are happy to have you as a customer!

September 26, 2023

Although Shopventory has some report limitations, Alejandro did everything on her end to help me out and get the data needed. That was very helpful and I appreciated the effort and customer service

Rock Hall Shop
United States
Over 1 year using the app
Shopventory Inc replied November 8, 2023

We greatly appreciate your feedback and are pleased to hear that Alejandro went above and beyond to assist you, even when faced with some report limitations. Providing excellent customer service is our top priority, and we're delighted that Alejandro's effort was helpful and appreciated.

If you have any more data needs or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure your experience remains positive.

July 29, 2022

Great app that links our in store inventory with our online inventory. Has been a wonderful product to use. It is very intuitive and simple. We have had a few issues, but the customer service and engineers are always very helpful and quick to take care of the problem. 5 stars!

Ideal Discs
United States
Over 1 year using the app
Shopventory Inc replied August 4, 2022

Hi there and thanks for the 5-star review! We're glad Thrive has been adaptable for your business needs and that we were able to help you work out any kinks with the platform. We appreciate you as a customer!