Reviews (118)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, especially for businesses with multiple SKUs and locations. It effectively syncs inventory across platforms like Clover and Shopify, supports SKU bundling, and offers powerful reporting tools. The user-friendly interface and comprehensive features, including auto-ordering for low inventory, are notable benefits. Customer service is praised for its responsiveness and helpfulness, providing personalized support through various channels.

May 31, 2023

Rio was awesome! He guided us through the setup and was very thorough in explaining each step. Very happy so far. Thank you Rio!

peacesoffashion
United States
About 1 year using the app
Shopventory Inc replied June 1, 2023

Thanks for this 5-star review! We'll make sure to pass along the kudos to Rio. He'll be happy to hear it!

September 11, 2023

Shopventory is a game changer!!!! I can't think of any other software that would allow me to manage 2 B&M locations with an online store, without having some type of engineering degree

The Vapor Studio Austin Texas
United States
11 months using the app
Shopventory Inc replied September 15, 2023

Thank you for your 5-star review! Thrive is a great tool to sync multiple retail locations as well as an e-commerce site :-)

December 16, 2020

So happy with these guys! Miranda has done wonders helping me every step of the way! Thank You Thank You!!

BLACK DIAMOND BEEF
United States
10 months using the app
Shopventory Inc replied December 17, 2020

We are happy to hear that Miranda has been able to help you every step of the way, as you get our inventory software integrated into your business. Thank you for your 5 star review!

March 22, 2018

This app has been a game changer for me. It's very user friendly, Syncs between my E-Commerce and Square flawlessly. All of my reports are in one place. I can't say enough about it. For everything that I am getting with this app and its ease of use, it is worth every penny!!

Rubies Whimsy Llc
United States
9 months using the app
Shopventory Inc replied June 6, 2019

Thanks for the review! Our goal is to always be a game changing piece of software for Shopify and Square!

We're happy to have you on board.

February 10, 2023

My team & I recently moved to Thrive by Shopventory and I cannot express how helpful & response their customer service team was! I had many questions throughout the set up process and they were always happy to help with step by step instructions (and I ask a lot of questions!)
We also love the app! It is a great addition to our ecommerce & brick & mortar store

The Urban Grape
United States
9 months using the app
Shopventory Inc replied February 20, 2023

Thank you for your review and trusting us with the transition of your business! We're happy to help you get situated in our app and are looking forward to working with you over the years.

February 23, 2023

We can talk about how Thrive is an amazing product, but the best experience by far is their customer support. Working from Australia time zone it's so hard to talk to someone live in USA, but these guys are awesome at patiently waiting. Shoutout to Alejandro from live chat, I would've quit this app in frustration otherwise. Heroes.

sydneycityaquarium
Australia
9 months using the app
Shopventory Inc replied March 3, 2023

Hi and thank you so much for your 5-star review!

We appreciate hearing that you enjoy working with our customer support team. They're here to help keep you happy!

Please let us know if you have any specific feedback about our app. We'd love to hear it.

October 11, 2022

Shopventory is amazing! Having one application to manage inventory for our store-front and online store makes inventory management a breeze. The system is easy to use and customer service is helpful with answering questions and resolving issues. They provide the necessary features plus more while also providing support when needed.

Biva Beauty Boutique
United States
8 months using the app
Shopventory Inc replied December 30, 2022

Hi there and thank you for your review! We're happy to hear you're enjoying our app and our support team. Cheers to 2023!

April 4, 2022

Very helpful, robust app. Even on the basic tier, it's dramatically improved our inventory management, and was integral when we established a second location. The help sections and customer service are very thorough and responsive!

Living Tea
United States
8 months using the app
Shopventory Inc replied April 19, 2022

Hi and thanks for your review! We're happy to hear that you've been able to use Thrive by Shopventory to grow into a second location. That's great growth!

August 27, 2020

It is great for managing inventory through out website and in store and takes one more thing off my plate! Customer service is great. i would highly recommended Shopventory!

Cruisin' Kids
United States
7 months using the app
Shopventory Inc replied August 27, 2020

It’s great to hear that our software takes something off your plate and that you would highly recommend Shopventory! We have heard from customers that it can save our customers at least 1 hour a week per location and/or integration. We love to hear that our customer service team is doing a great job and will pass along your kudos to them! Thank you for your 5 star review.

May 8, 2023

Trying to sync multiple stores, platforms, and brands can be challenging. Shopventory made it happen. The support team has been excellent. Mario knows his stuff and the platform!

Private Label
United States
7 months using the app
Shopventory Inc replied May 12, 2023

Hi and thank you for leaving this 5-star review!

Thrive is a great tool to sync multiple Shopify accounts when needed. You can use Thrive to manage the catalog and reporting across these different systems!

We'll let Mario know about your compliment. He's great!