Reviews (114)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust inventory management capabilities, including SKU bundling, real-time tracking, and automatic syncing. It's praised for its reliability, ease of use, and seamless integration with platforms like Shopify, Clover, and Square. Merchants also appreciate the insightful reporting features and user-friendly interface. The customer support team is often described as responsive and knowledgeable, aiding in improved inventory management, waste reduction, and business growth.
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Thrive has been super useful to our company. There's a lot of great uses and easy to use features. Alejandro is super helpful whenever I run into something I can't figure out. All you have to do is message the support team with any issues and they'll fix it or help you find a solution very quickly.
We appreciate you leaving this 5-star review! Alejandro is great on our support team and it's awesome you're been able to utilize all of the Thrive features.
We can talk about how Thrive is an amazing product, but the best experience by far is their customer support. Working from Australia time zone it's so hard to talk to someone live in USA, but these guys are awesome at patiently waiting. Shoutout to Alejandro from live chat, I would've quit this app in frustration otherwise. Heroes.
Hi and thank you so much for your 5-star review!
We appreciate hearing that you enjoy working with our customer support team. They're here to help keep you happy!
Please let us know if you have any specific feedback about our app. We'd love to hear it.
Shopventory is amazing! Having one application to manage inventory for our store-front and online store makes inventory management a breeze. The system is easy to use and customer service is helpful with answering questions and resolving issues. They provide the necessary features plus more while also providing support when needed.
Hi there and thank you for your review! We're happy to hear you're enjoying our app and our support team. Cheers to 2023!
Very helpful, robust app. Even on the basic tier, it's dramatically improved our inventory management, and was integral when we established a second location. The help sections and customer service are very thorough and responsive!
Hi and thanks for your review! We're happy to hear that you've been able to use Thrive by Shopventory to grow into a second location. That's great growth!
The customer service team is fast, professional, and very friendly. They are quick to respond to help me out w/ my questions regarding the platform and help me walk through the features that I am looking for. Alejandro was wonderful to work with!
I think this platform is great starting place, however, I would like more customizable features to really enhance what each business needs.
Hi and thanks for your review! We'll pass along the kudos to Alejandro!
We appreciate the feedback on needing more platform customization. We are working on a lot of features like this right now! Stay tuned.
It is great for managing inventory through out website and in store and takes one more thing off my plate! Customer service is great. i would highly recommended Shopventory!
It’s great to hear that our software takes something off your plate and that you would highly recommend Shopventory! We have heard from customers that it can save our customers at least 1 hour a week per location and/or integration. We love to hear that our customer service team is doing a great job and will pass along your kudos to them! Thank you for your 5 star review.
Trying to sync multiple stores, platforms, and brands can be challenging. Shopventory made it happen. The support team has been excellent. Mario knows his stuff and the platform!
Hi and thank you for leaving this 5-star review!
Thrive is a great tool to sync multiple Shopify accounts when needed. You can use Thrive to manage the catalog and reporting across these different systems!
We'll let Mario know about your compliment. He's great!
Had a big issue but the company did everything they could even when they were having issues and then checked back in with me a few days later to make sure everything was ok,
There’s a slight learning curve but it’s worth it :)
Hey there! We're glad that we were able to work through the initial problem with you. Thanks for being a customer!
This app is not deleting my location and data from the account setting. I want to delink my shopify account from here.
Hi and thank you for the feedback here.
Our Customer Care team would be more than happy to help you with disconnecting your Shopify account. You can connect with them through the blue chat bubble on our website (shopventory.com), or through the Shopventory app itself.
You can also email help@shopventory.com
Thank you!
Absolutely love this app. Very useful. Love the reports. Love the filters! And you know what they do best? They listen to you. Their customer service is from another world. Fast and reliable. Look no more for an app that helps you with your inventory. This is the one. Jacques and Joe are my favorites! :D
Hi there! It makes us happy to hear that Shopventory is exceeding your needs!
Our favorite thing to do is talk to our customers. We love it so much that we respond to every one of them in less than 3 minutes during normal business hours! Jacques and Joe are great people. We'll let them know you gave them kudos!