Reviews (114)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its robust inventory management capabilities, including SKU bundling, real-time tracking, and automatic syncing. It's praised for its reliability, ease of use, and seamless integration with platforms like Shopify, Clover, and Square. Merchants also appreciate the insightful reporting features and user-friendly interface. The customer support team is often described as responsive and knowledgeable, aiding in improved inventory management, waste reduction, and business growth.
Refine
-
By rating
Absolutely love this app. Very useful. Love the reports. Love the filters! And you know what they do best? They listen to you. Their customer service is from another world. Fast and reliable. Look no more for an app that helps you with your inventory. This is the one. Jacques and Joe are my favorites! :D
Hi there! It makes us happy to hear that Shopventory is exceeding your needs!
Our favorite thing to do is talk to our customers. We love it so much that we respond to every one of them in less than 3 minutes during normal business hours! Jacques and Joe are great people. We'll let them know you gave them kudos!
Great app. Great customer service. We would be lost without it. Our AM Gabby has been particularly helpful as we navigate scaling our business.
Hi and thanks for your 5-star review of Shopventory! Glad to hear that you've enjoyed using our app.
We will let Gabby know that you've liked working with her. Cheers!
Awesome for managing inventory across multiple platforms. Customer service is great. They were very knowledgeable and helped our web developer through any issues quickly. Stock counts through the scanning app is also very handy. Highly recommended.
Thank you for highly recommending Shopventory and for your 5 star review :-) . We are so glad that you’ve found it handy to use the scanning app to do your stock counts. We think our customer service team is pretty great too and will let them know about your review!
I can't imagine running my store without Shopventory. I finally have one single source of truth when it comes to inventory, profit margin, etc. Plus I sync to my Clover POS and Shopify online store without issues. I've always found support to be super responsive and they resolve my issues very quickly. Very happy with Shopventory!
Hi and thank you for the 5-star review! It's great knowing you've used Shopventory to centralize your business management across Shopify and Clover.
We'll pass along the compliment to our Customer Care team!
Shopventory is such a great integration tool, with knowledgeable staff who provide excellent hands on training!
Thanks to Miranda, the Customer Success Staff member who patiently walked me through some extremely helpful features, I will be saving lots of time in the future.
Howdy! Thanks a ton for this great 5-star review!
We're happy to hear that Miranda was able to help you out. She's awesome! We'll pass along the kudos.
We have a growing online business and product inventory that had way outgrown our method of spreadsheet management so were looking for software that would help with this. We chose Shopventory because it had a fairly straightforward user interface, allowed for bundling of products, integrated both with Shopify and our offline sales and provided powerful reporting tools. It's been a process learning how everything works and exploring the various tools and reports (still a lot to uncover still). I have occasionally encountered small glitches but their support team (Rio, Kayla, Valerie, Mario and others) have all been very patient, responded quickly and thoroughly reviewed my issues. Their follow up is phenomenal. Any legitimate glitches get resolved and those that are user error are reviewed and clearly explained. Very happy with this product so far.
Hi! Thank you so much for the valuable feedback and 5 star review!
We are so happy to hear that Thrive by Shopventory has made it that much easier to help your growing business manage your inventory.
We also love to hear that you feel the platform is easy to use and enjoy our bundle feature. Make sure to check out our new Assemblies feature!
We will be sure to pass along the kudos to our support team (particularly those mentioned), that will make them smile.
This app made our lives so much easier. Initially I only got it to generate an inventory valuation report that clover somehow doesn't offer. Who doesn't want to know their current inventory value?
Once our business grew a bit we started to realize the potential of a lot of things, the purchase orders helped us catch some serious issues with vendors adding money to their totals that shouldn't have been there. It also allows for employees to receive the inventory quickly when I'm not there. Only downside is that the receive all inventory doesn't work on the clover tablet, you have to use a computer otherwise it will not process.
We also now use Shopventory to track our inventory and live update through Shopify. So much easier than having to manually remove things if it sells online as it just auto manages it and I no longer have stock issues online if it sells out in store.
Valerie is awesome when you have questions, quick and efficient with answering questions!
Thank you for this great review! Inventory value reports are definitely important so we're glad you got that locked in!
The integration between Shopify and Clover is one of the many things we do well. Keeping your product stock levels correct across the channels is essential.
Thanks again!
Great service by Mario!
Thanks for the 5-star review! We will let Mario know :-)
We have been always using this app to manage our inventory. The customer service team is super great and super responsive. All the features are sophisticated. Really recommend this app for anyone looking for an app to manage inventory!!
Thank you for your 5 star review and for the recommendation for others to use our app for inventory management. We are glad that you have found all of our features to be sophisticated. We agree that our customer service team is great!
I have been in e-commerce for 17 years and Shopventory has top notch support. The help center is thorough and chat support has been extremely attentive and knowledgeable. Excellent partner to have on your side!!
Hi, thanks for sharing the journey with us! The insights we’ve gained from relationships with experienced retailers like yourself are what make Shopventory truly special, and we’re looking forward to the year ahead!