Reviews (114)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management capabilities, including SKU bundling, real-time tracking, and automatic syncing. It's praised for its reliability, ease of use, and seamless integration with platforms like Shopify, Clover, and Square. Merchants also appreciate the insightful reporting features and user-friendly interface. The customer support team is often described as responsive and knowledgeable, aiding in improved inventory management, waste reduction, and business growth.

October 12, 2023

Amazing customer service and a great way to manage inventory. Especially great if you are trying to manage inventory across multiple platforms.

Greenbriar Market + Refillery
Canada
3 months using the app
Shopventory Inc replied November 8, 2023

Thank you for your kind words! We're delighted to hear that you've had an amazing customer service experience with us and that our inventory management solution is working well for you, especially across multiple platforms.

May 22, 2023

Alejandro has been so helpful (multiple times) with the set up process as well as fixing anything that doesn't seem quite right.
Thanks so much!

Black Magic Paint
United States
3 months using the app
Shopventory Inc replied June 1, 2023

We appreciate you leaving this great review! Alejandro is great. We'll make sure he hears your feedback!

March 22, 2022

5 Stars to Valerie for solving the syncing issue we had yesterday, we are just getting started so I cannot give any comments on the software. However, if you stumble across any issues - the support is excellent.

EF Skin
United Kingdom
3 months using the app
Shopventory Inc replied April 19, 2022

Thanks a ton for your 5-star review of our support team! Valerie is great and we'll share the compliment :-)

May 4, 2022

I've been using this app to help keep tighter control of our inventory. The SKU bundling feature is wonderful and was a huge selling point for me. Setting all of it up in the backend, is a bit of a time consuming pain, but I think it's worth it in the end. The reporting features are already saving me a lot of time when placing orders. The customer service is the best I've experienced from any company, in years. (shoutout Mario!) The software still has some opportunity for growth, but this is a wonderful start and super helpful. I'm looking forward to future updates and growth.

JTW, LLC
United States
3 months using the app
Shopventory Inc replied May 14, 2022

Hello and we appreciate your 5-star review! We love the feedback on our bundling feature and reports. We have a ton more coming out soon and can't wait to show you!

December 23, 2021

You know what V stands for? Valerie! I am so impressed by this app and the customer service that comes with the.. service, lol. Multiple time I have ran into issues on my own behalf and she has been there to help our company out. The Grower's Depot is forever grateful and if you are ever in the area, and in need of Indoor/Outdoor Garden Supplies please stop by! Thanks again keep up the good work Shopventory.

The Growers Depot
United States
3 months using the app
Shopventory Inc replied January 24, 2022

Thanks a ton for this review! Valerie is the best! We'll make sure to pass on the kudos :-)

May 3, 2022

Wonderful customer service, fast and professional! Valerie from the help chat was amazing and helped me with everything I needed in a timely manner as well as explaining what was wrong so that if it ever happened again I would know how to fix it! Thank you Shopventory and thank you Valerie.

It's Getting Dicey
United States
3 months using the app
Shopventory Inc replied May 14, 2022

Hi there and thank you for your 5-start review! We love hearing feedback about our team and will pass along the kudos to Valerie!

January 18, 2019

I didn't end up using the product because I needed a very specific solution, but throughout the testing, the support team was super helpful both from a technical and customer service point of view.

ZumbaWear by Dance&Health
Ireland
3 months using the app
Shopventory Inc replied June 6, 2019

Wow! Thanks so much for the review! We're glad to hear that you had great experience during your 30-day full feature free trial!

May 19, 2022

Superb app, syncs my website and my shop seamlessly. Customer support is first class. The team helped our business grow and become easier to manage. Best app we've purchased!!

Interiosity Home Boutique
Ireland
3 months using the app
Shopventory Inc replied June 30, 2022

Thanks for the great review! We're happy knowing you've been able to sync your shop with your e-commerce site seamlessly.

November 22, 2019

Shopventory has unique features we were unable to find in any other inventory management application, especially when it comes to handling 50+ retail locations! The customer service is the best we have seen. Fast response and effective results. Highly recommend this company.

Pepper Palace
United States
3 months using the app
Shopventory Inc replied December 5, 2019

Thanks for the awesome review! We're so happy to hear that we are able to help you manage 50+ locations. Thank you for being a valued customer!

August 14, 2020

We're new to barcoding our inventory, and we're finding that the system is very intuitive. This is great, because some of our crew are not comfortable around technology- but everyone is learning! Shopventory has proven to be the perfect link between our Clover POS system and our Shopify website. We also love how easy it is to manage the visibility of low inventory items on through Shopventory to Shopify so that our website always looks fresh. And the Shopventory crew have always been there whenever we have questions- and they even check in with us random to make sure we're doing okay. To say that we're in love is an understatement.

JUBILEE
United States
3 months using the app
Shopventory Inc replied August 19, 2020

Many thanks for your review. We are glad to hear that our barcoding features are easy to use for all of your employees. Our team at Shopventory enjoys providing all of our customers a high level of service and we look forward to helping you more in the future!