Shopwaive Credit, Loyalty & AI

Shopwaive Credit, Loyalty & AI

Reviews (17)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 19, 2025

We've been using this app for our loyalty program and the experience has been excellent. Sean and the support team are highly responsive, dedicated, and always willing to go the extra mile. Every time we faced an issue, they were quick to find a solution and guide us through it. Their commitment to helping their clients succeed truly shows. Highly recommended!

Pharmazone
Kuwait
About 1 year using the app
July 25, 2024

Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.

RacquetGuys.ca
Canada
23 days using the app
March 20, 2024

Shopwaive has been a life-saver for our small business! We needed something simple and affordable to issue store credits to our customers after a massive change in our industry that would have severely affected us financially if we had to issue regular refunds. Shopwaive provided that solution and has been exceptional in customizing the features exactly how we needed them. Their customer service has been in the top 3% I've ever experienced anywhere and I can't recommend them highly enough. Trust me, you NEED Shopwaive and your customers will thank you!

Dragonfly Dahlias
United States
17 days using the app
December 15, 2023

This app definitely fixes the issues of Store Credit that we all wish came with Shopify but most of all, the support of everyone here at Shopwaive is extremely understanding of your needs when it comes to issues. They are very quick to respond and fix the issue. We had an issue of two apps canceling out a key feature of our website which causes havoc with our customers but Sara was thorough during the process and updated me as much as possible until it was completely fixed! I cannot thank the team enough for working with us during this time and we 100% believe this is the product everyone should look into!

Zealo Gear
United States
9 days using the app
December 4, 2025

Fantastic support! They were excellent in helping get a discount flow set up for us.

Truphae
United States
7 months using the app
December 4, 2024

Great customer service, efficient and very quick with response time, and very helpful to accommodate for our business needs.

Foil Drive Pty Ltd
Australia
13 days using the app
August 8, 2024

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

Anita Goodesign
United States
7 days using the app
June 7, 2024

We needed to migrate from a private store credit app to a robust solution that had the required checkout extension feature support. I would highly recommend Shopwaive as a store credit solution.

Bulletproof
United States
About 2 months using the app
April 12, 2024

Great support staff, really helpful with answering questions and making adjustments to customize to your business.

Kona Reef Az
United States
About 2 months using the app
January 20, 2024

Amazing app and the best customer service I have ever seen, nothing is an issue and sort everything for me. They have even done custom parts i needed

The Fat Butcher
United Kingdom
6 months using the app