Reviews (20)

Overall rating
5
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 4, 2024

Great customer service, efficient and very quick with response time, and very helpful to accommodate for our business needs.

Foil Drive Pty Ltd
Australia
13 days using the app
August 8, 2024

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

Anita Goodesign
United States
7 days using the app
July 25, 2024

Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.

RacquetGuys.ca
Canada
23 days using the app
July 2, 2024

Great app and amazingly responsive team! Sean and the team are always just an email away and happy to hop on a call to discuss any issues as well as brainstorm how to be a true value add for the business. Truly appreciate the Shopwaive team and all their hard work!

Yaysay Dev
United States
9 months using the app
July 1, 2024

Impeccable service. They have helped me with everything very quickly and efficiently. Both the app and the team are 100% recommendable.

Trendsplant
Spain
About 2 months using the app
June 7, 2024

We needed to migrate from a private store credit app to a robust solution that had the required checkout extension feature support. I would highly recommend Shopwaive as a store credit solution.

Bulletproof
United States
About 2 months using the app
January 20, 2024

Amazing app and the best customer service I have ever seen, nothing is an issue and sort everything for me. They have even done custom parts i needed

The Fat Butcher
United Kingdom
6 months using the app
March 20, 2024

Shopwaive has been a life-saver for our small business! We needed something simple and affordable to issue store credits to our customers after a massive change in our industry that would have severely affected us financially if we had to issue regular refunds. Shopwaive provided that solution and has been exceptional in customizing the features exactly how we needed them. Their customer service has been in the top 3% I've ever experienced anywhere and I can't recommend them highly enough. Trust me, you NEED Shopwaive and your customers will thank you!

Dragonfly Dahlias
United States
17 days using the app
April 12, 2024

Great support staff, really helpful with answering questions and making adjustments to customize to your business.

Kona Reef Az
United States
5 months using the app
May 1, 2023

I love this app because it offers both monetary and shipping credits! The support team is very responsive and helpful. And they are very open to feedback and enhancement requests. It's been extremely easy to use.

Mary's Muffins Oakville
Canada
Over 1 year using the app
Shopwaive, Inc. replied May 25, 2023

Thank you for your review. We're glad you've enjoyed using the app, thank you for your feedback!