Overall rating
5
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 20, 2024

Shopwaive has been a life-saver for our small business! We needed something simple and affordable to issue store credits to our customers after a massive change in our industry that would have severely affected us financially if we had to issue regular refunds. Shopwaive provided that solution and has been exceptional in customizing the features exactly how we needed them. Their customer service has been in the top 3% I've ever experienced anywhere and I can't recommend them highly enough. Trust me, you NEED Shopwaive and your customers will thank you!

Dragonfly Dahlias
United States
17 days using the app
January 20, 2024

Amazing app and the best customer service I have ever seen, nothing is an issue and sort everything for me. They have even done custom parts i needed

The Fat Butcher
United Kingdom
6 months using the app
April 12, 2024

Great support staff, really helpful with answering questions and making adjustments to customize to your business.

Kona Reef Az
United States
About 2 months using the app
December 15, 2023

This app definitely fixes the issues of Store Credit that we all wish came with Shopify but most of all, the support of everyone here at Shopwaive is extremely understanding of your needs when it comes to issues. They are very quick to respond and fix the issue. We had an issue of two apps canceling out a key feature of our website which causes havoc with our customers but Sara was thorough during the process and updated me as much as possible until it was completely fixed! I cannot thank the team enough for working with us during this time and we 100% believe this is the product everyone should look into!

Zealo Gear
United States
9 days using the app
November 15, 2023

The best customer service ever, Sean at Shopwaive was very helpful and he was able to solve any issues I encountered.

His team delivers new features fast and upon request, I would definitely recommend you to use this app.

Tote&Carry
United States
2 months using the app
October 11, 2023

Shopwaive is incredible. We used numerous different apps first for implementing store credit, but none worked well. Finding Shopwaive was the best thing in the world. The functionality, UX, and support are the best. They were able to help with additional custom functionality as well to improve our store for our client further. This has been the best app/developer I've worked with in the five years I've been working in Shopify. HIGHLY RECOMMENDED.

Zico Rewards
United States
6 months using the app
October 21, 2023

In my 25 years in and around the computer industry, Shopwaive stands out as the most exceptional developer I've collaborated with—and by a significant margin. Sean’s keen listening skills allow him to truly grasp the core objectives and challenges, translating them into user-focused, efficient solutions. What sets Sean apart is his genuine care for his clients' success. His commitment feels authentic, making working with him a dream. I wholeheartedly recommend Sean & Shopwaive.

Ste Michelle Wine Estates Merch Shop
United States
5 months using the app
July 15, 2023

I really like this app because it gives me both money and shipping credits! Also it was easy to set up, and is easy to use. The support team is super helpful and quick to respond. They are also open to suggestions and making the app better based on feedback.

Adored Vintage Official
United States
3 months using the app
May 1, 2023

I love this app because it offers both monetary and shipping credits! The support team is very responsive and helpful. And they are very open to feedback and enhancement requests. It's been extremely easy to use.

Mary's Muffins Oakville
Canada
Over 1 year using the app
Shopwaive, Inc. replied May 25, 2023

Thank you for your review. We're glad you've enjoyed using the app, thank you for your feedback!

February 6, 2023

This app does what we need it to do - it was easy to set up, is easy to use, and our customers (generally) have an easy time using it. The support team is incredibly responsive and helpful!

YIREH
United States
5 months using the app
Shopwaive, Inc. replied February 10, 2023

Thank you Team YIREH! We're happy to serve your growing business. And we've enjoyed working with your team so much we'd like to include a plug. Should anyone read this, check out YIREH at https://shopyireh.com, some of the best selection of ethically-made clothing we've ever seen. For real, go check it out!