Reviews (347)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting affiliate and influencer marketing with its trackable links and detailed analytics. It's noted for its user-friendly interface, effective affiliate management tools, and customizable commission structures. Seamless Shopify integration and exceptional customer support, particularly from team members like Zarmina, Rawail, and Anna, are frequently highlighted. Merchants appreciate the app's ability to enhance marketing strategies and improve conversion rates.

May 17, 2022

This app works amazing for creating short link with brand URL, Provide discount Code, and can track link clicks & sales against each URL. Finally creating proper links for influencers to see exactly how many people were really in my store through the influencer.

Custom Gear
United States
5 days using the app
Edited June 17, 2021

Had an issue that was fixed, very good customer service! Very prompt and friendly people behind this app!

Minimalist Folk Co.
United States
5 days using the app
Shortly replied June 30, 2021

Thank you for your review! Loved to see you happy with our app.

August 15, 2022

Athar was a great at patiently helping make my first link for an online ad we're about to run. quick to respond

Classic City Hemp
United States
3 days using the app
October 24, 2022

I used to like this app until it stopped working properly. The problem was with the wrong total revenue number. I was contacting their support for longer than 3 weeks. Every week I got the same answer that they will update the app, but they didn't. And the last time I asked the same question, they told me that I need to upgrade to the premium plan to get this feature. After I told them I will change the app, they accused me of being aggressive and dishonest.

e-hallmark
United States
3 months using the app
Shortly replied October 25, 2022

Hi e-hallmark Team,

Your unofficial and custom requirements were fulfilled.

I request you to please join us and be part of our happy customers family.

Thank you!

Regards

December 19, 2022

Really amazing Customer Service.. works perfectly... You can se real time add to cart and Real time page views within the App... Will definitely recommend

DoggoComfy
India
3 days using the app
Edited August 12, 2022

Unfortunately, the app malfunctioned the weekend we needed it to track sales for an influencer campaign we were running and did not track any sales. The support didn't do anything except apologize for their bug even though their app failed to track our entire campaign. EDIT: Changing this from a one star to a 3 star review as support reached out to us quickly and refunded us. This doesn't change the fact that the app did not work for us, but at least they tried to fix things after a terrible support experience in the beginning. Will not be trying this app again, but hope they improve.

DEEP END
United States
About 1 month using the app
January 30, 2024

هذا التطبيق قام بحل الكثير من المشاكل التي كنا نواجهها لفترة طويلة خلال تتبع التحويلات القادمة من المؤثرين وقنوات الترويج الأخرى

متجر الزيت الأفغاني
Saudi Arabia
42 minutes using the app
January 24, 2024

Promptly reply and answer

Ding Dong Mart
Hong Kong SAR
28 minutes using the app
November 21, 2022

Great app. I use it to track influencers performance and its shows the attribution great. Easy to setup, and the dashbaords are super friendly!

ADDICT
Israel
About 5 hours using the app
July 13, 2023

Fulfilled all the needs we had - UTM tracking, vanity URLs, and discount application. Plus, same day very helpful customer service when we had questions!

Cometeer
United States
About 3 hours using the app
Shortly replied October 7, 2024

Thank you for your honest review! We appreciate your feedback and are always looking for ways to improve Shortly.

Stay tuned for future updates, and let us know if there's anything else we can assist you with!
Team Shortly