Reviews (11)
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Initially skeptical, now convinced. Reduced cart abandonment rates significantly. Analytics tools are invaluable. Support's help in interpreting data was crucial.
Noticeable increase in conversions. Impressive pre-sale inquiry handling. Support helped optimize responses. A must-have for e-commerce businesses!
Thank you. Please contact us if you have any questions!
AI learning ability is impressive. manage pre-sale inquiries, flash sale question, and post-sale issues effectively. Processes fine-tuned with support. Kudos!
Love the customization options. Fits our brand voice perfectly. Support team was exceptional in troubleshooting. Worth every penny!
Thank you. Please contact us if you have any questions!
Revolutionized our customer service. Handles routine queries, freeing up human agents. Multilingual support is a plus. Language setup was smooth.
Great for 24/7 support on a budget. Excellent for shipping and returns FAQs. Setup issues resolved quickly. Great value!
AI learning ability is impressive. Manages pre-sale inquiries, flash sale questions, and post-sale issues effectively. Processes fine-tuned with support. Kudos!
This app is not free. You only find out how much it really costs after installing it and trying to set it up. Its a scam!!
hi Monsta-RC, This is the CMO of this company. Thank for the feedback! Could you please tell the problems that you run into. Indeed, I know we have a lot of space to improve, if you can kindly tell us, we'll consider to optimize that ASAP.
Also about the fee, we do have a free plan, you can have AI reply for you 50messages/month, which we think should be enough for just started small businesses. Also, if AI is not responding anymore, all conversations will just forward to agents in the `smart inbox` section. Don't worry you won't lose your customer inquiries.
If you still having trouble with setting up. We can arrange a meeting to fix that quickly.
You can contact me via boyuan.gao@shulex-tech.com
can't log in, or use at all...
Shulex has helped automate and streamline all of our customer touchpoints across Shopify store and other ecommerce platforms. This has allowed my team to deal with emails and messages in the most efficient manner. The Shopify integration allows all information to be displayed right in the portal and most of the issues can be resolved without having to leave the Shulex helpdesk. For us, the most important is being to collaborate smoothly among our team members & improve work productivity.