Reviews (234)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient synchronization of products, reviews, and orders between Etsy and Shopify, which saves time and enhances customer trust by displaying Etsy reviews on Shopify sites. Key features include trimming SEO tags, replacing URLs, and fine-tuning product listings, along with robust import and export capabilities for reviews. The app is praised for its reliable performance and inventory accuracy, user-friendly interface, and straightforward setup. Merchants also appreciate the responsive and helpful customer support, particularly highlighting a support staff member named "Nimo" for quick and proactive service.

Edited November 18, 2020

This is a great app. I used it back when it was "Etsify". It did what it said it would, transfer all my Etsy listings to Shopify along with the multiple variations each listing had accurately without those awful csv file methods (yes, I tried them).
I worked on shaping up our Shopify store, design-wise for a few months. We have a pretty busy Etsy shop and were under no pressing financial reasons to get the Shopify Store up and running (and no illusions that people would be flocking to it). I took advantage of the freedom I had to do design the way I thought it should be done, not having to use the cookie cutter design style of Etsy. By the time I was 90% done, the original variations of the 2 shops were pretty badly out of sync. I came back to Etsify to see if it could help and was very pleasantly surprised it had been rewritten, transformed into Shuttle with a bunch of very useful transfer strategies to choose from. I did not want to spend a couple hundred dollars a month on automatic syncing. My focus at that time was to find a way sync the two shops with some manual work if it could be done efficiently. There are several clever approaches the author had built-in. I'll let you read up on them instead of just reguritating them. To those reviewers who feel everything has to be handed to them without any reading, studying, thinking, or working of any sort I say you have to put at least some small effort into getting whatever you want out of this app. It has a lot to offer and that gives you choices you need to consider. This is a quality app with a lot of thought put into it, put some of your own thought into it and you'll be rewarded! And it keeps getting better, the author is continually responding to requests for features from users! Thanks, Steve.

NorthernWestStuff
United States
Over 3 years using the app
Edited June 7, 2022

I had originally given this app 1 star as we had a lot of trouble getting a response. I think the bugs of the etsify/shuttle switch have been worked through as this has now been an app we could not live without. When it is working well it's a God send! I am keeping my original review below for transparency. ~~~~~~~~~ This app was great when it was etsify. We have had tons of issues since the new platform release. I've tried reaching out through their contact form three times (Jan 5th, 9th, & 14th) about error messages we are receiving and have gotten nothing back. Crickets. Terrible customer service. We're currently looking elsewhere. I'm just glad we got our money's worth for the last few years or I'd be requesting a refund as well. I have seen other reviews where Nimo says he has talked to customers when they claim the opposite. I WILL update this review if they ever reach out.

Orange Umbrella Co
United States
Over 3 years using the app
Illumiko replied February 10, 2021

Hello,

Thank you for leaving the review. I'm sorry for missing your messages, a mistake on my end, which I'd like to blame my email client, but it was me who miscategorized your original message as 'complete' :/

I also would like to add that I did reach out, multiple times in the past week - with no response from the customer.

Thank you again,
Nimo

February 1, 2022

This app is amazing with getting all of my Etsy reviews into Shopify! It also sends me periodic emails with new reviews to import!

Pikes Peak Laser
United States
Over 3 years using the app
Illumiko replied February 2, 2022

Hey! Thank you for taking the time to write this! Super happy to read Shuttle is helping in displaying your Etsy reviews on Shopify :) Please don't hesitate to contact me with any questions! Best, Nimo

January 27, 2022

This app has been a life saver and a time saver for my business. We've been with Shuttle since it's beginning in beta, and we couldn't be happier with their progress and capability :-)

Creating Unkamen
United States
Over 3 years using the app
Illumiko replied February 2, 2022

Hey! Thank you for the review, and thank you for joining us on our Journey! :) We have a lot planned, and I can't wait to make Shuttle even better for you! Best, Nimo

January 22, 2023

The App is amazing and it truly autopilots yours workload. Customer support is also very helpful with timely responses.

ECONNEX
United Kingdom
About 1 month using the app
October 23, 2021

LOVE this app. I bought it a couple years ago when it was Etsify and synced my products with my then new Shopify Store. It was amazingly easy to transfer from Etsy to Shopify. The new version with all the updates are outstanding!! You guy are doing a fantastic job, thank you! Anybody in need to transfer products either way THIS IS the app that will simplify your life!! Big thanks to the Developers!!

South Florida Boho Boutique
United States
About 3 years using the app
Illumiko replied November 6, 2021

Thank you so much for taking the time to leave this review! I'm thrilled to read it! Happy to see that Shuttle was helpful :) Any questions or suggestions, please don't hesitate to drop us a line! Thanks again, Nimo

December 26, 2018

I used this app to export my Etsy reviews to my Shopify store. It took me a little time to work through it at first, but the excellent customer service made the purchase well worth it.

In my situation, I exported all of my etsy listings into shopify as a draft, and then I changed all of the exported product_handle with “find/replace” to the live shopify listings product_handle.

Echo Hill Forge
United States
About 3 years using the app
June 18, 2021

I’ve been using this app for a few years now, and it has been amazing. Our main shop is on Etsy (80% of sales), so I’m thrilled it’s easy to transfer our new releases (which is weekly) to Shopify. So many ways to tailor it to your needs. There is a bit of a learning curve, as you would expect.

Jump To It Designs
United States
Almost 3 years using the app
Edited April 10, 2023

Best way to get your etsy products and reviews into Shopify. Looking forward to the new features they are working on that will make the app even better!

Update 2023: Still love it for syncing my etsy and shopify stores. They are always adding new and helpful features. Price is fantastic too!

Sunlight Silver Jewelry
United States
Almost 3 years using the app
July 6, 2023

As an Etsy seller, I am constantly seeking ways to streamline my business and enhance my efficiency. That's when I discovered Shuttle - Sync with Etsy, and it has been an absolute game-changer for my shop! I can confidently say that this app deserves a resounding five-star rating.

From the moment I started using Shuttle, I was impressed by its seamless integration and user-friendly interface. The setup process was a breeze, thanks to the clear instructions and intuitive design. Within minutes, my Etsy shop was flawlessly connected, and I was ready to unlock the full potential of this powerful tool.

One of the standout features of Shuttle is its ability to synchronize inventory and order management. Gone are the days of manually updating stock levels or juggling between multiple platforms. With Shuttle, my inventory is automatically synced across Etsy and my other sales channels, ensuring accurate stock information and minimizing the risk of overselling.

The fact it imports the reviews as well is another massive selling point, they also look great on the page and I like the customisable options. Great App all around.

Ink Icons
United Kingdom
About 1 month using the app