SignalZen

Provide your website visitors with Live Chat service from Slack

SignalZen is a live chat solution for your shop which enables you to engage and talk to your shop visitors directly from Slack. By setting up an account at SignalZen and using integration steps, you will start receiving chat sessions from your customers online. We also support WordPress, Joomla, Drupal, and Zapier integrations out of the box. This app enables you to talk to your website's visitors in real-time. We have 2 integration types to choose from:

1. Still - talk to your website visitors by replying in threads on the desired channel.
2. Noisy - chat by joining separate channels for each chat session.

Once you register an account on our homepage, you will be able to connect to Slack which is done by following a simple wizard flow. The setup will allow you to use many Slack based features:

• New chat session notifications
• Chatting via threads or dedicated channels
• Chatting via dedicated private channels
• Assigning teammates to chats
• Powerful Slack interactivity (buttons, modals) for speed
• Slack users auto-creation at SignalZen with avatar and email
• Auto Reminders about chats that need attention
• Audit chats by closing or opening them
• Pre-defined routes of your chats across different Slack Channels
• Ad-hoc chat sessions redirecting and copying
• Search within chats
• Full visitor information view
• Saved Replies
• Online/Offline/Visibility states of the widget configuration via Slack commands
• Slack Commands