Simple Chat ‑ AI Assisted CRM

Simple Chat ‑ AI Assisted CRM

Pricing
Free to install. Additional charges may apply.
Rating
0.0 (0 Reviews)
Developer
SA Inc.

Featured images gallery

Banner: AI Powered customer support made simple
  • Slide: Customers Get Real Answers
  • Slide: Built on Your
Store’s Knowledge
  • Slide: Define Advanced Business Logic
  • Banner: AI Powered customer support made simple
  • Slide: Customers Get Real Answers
  • Slide: Built on Your
Store’s Knowledge
  • Slide: Define Advanced Business Logic
  • Slide: Access Real-Time Shiphero Data
  • Slide: See Everything in Slack
  • Slide: Chat & Email
Stay in Sync

Granular business context control to enable productivity gains for customer support agents.

Simple Chat is a full-fledged CRM system that provides fine-tuning of every aspect of the AI agent. This results in natural, effortless support interactions with capabilities ranging from creating replacement orders, reporting on tracking statuses, and communicating with staff members on slack.

Simple Chat is a full-fledged CRM system that provides fine-tuning of every aspect of the AI agent. This results in natural, effortless support interactions with capabilities ranging from creating replacement orders, reporting on tracking statuses, and communicating with staff members on slack. more
  • Generate replacement order proposals for staff to review and approve.
  • Check detailed tracking status of orders and provide next steps.
  • Let customers modify shipping address on pending orders, or cancel them.

Languages

English

Works with

  • Checkout
  • Shopify Admin
  • Email
  • ShipHero
  • Slack

Categories

Channels

Workflow automation

Pricing

Standard

Free to install

$2 per AI resolved ticket

Features

  • AI enhanced CRM

All charges are billed in USD.

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
No reviews yet

Support

App support provided by SA Inc..

Resources

Developer

SA Inc.

304-309 Cumberland St, Ottawa, ON, K1N 7J1, CA

Launched

December 25, 2025 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, gift cards, marketing, store analytics, Shopify Payments, Online Store

  • Edit customers

    Customer data

  • View products

    Products, publications of products on sales channels, product listings, collections

  • Edit orders

    All order history, draft orders

  • View gift cards

    Gift cards

  • Edit marketing

    Marketing events

  • View store analytics

    Reports

  • View Shopify Payments

    Shopify Payments disputes

  • Edit Online Store

    Online Store pages, metaobject definitions, metaobjects, theme, checkout page

  • View other data

    Selling plans

Want to add an app?

Try Shopify free for 3 days