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Love this simple little app and also the support team behind it. Did exactly what we wanted and when we had a few tweaks issues Amit and colleagues were responsive and very helpful. Fully recommend if you want a simple re-order feature in the account area
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Support was excellent! I wasn't expecting much support (just using free version) however they responded to my query very quickly, and sorted out my issues even quicker. And the app itself has been doing everything I wanted it to so far. Thanks team!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Fonctionne bien, mais on a du faire quelques ajustements du côté de la mise en page parce que ça ne s'affichait pas bien.
Hello,
Thank you for a great review. We really appreciate it. And we apologize to hear that you had trouble with the layout adjustments.
If still, you have any trouble setting up correctly we would love to assist you on it to get it fixed. Please do write to us.
Thank you!
This app is a solid add-on to your shopify shop. Adding a reorder button on the order history page will definitely boost conversions.
The app looks great on your store! Thanks so much for the review, We're so happy to hear that Reorder app works well for you! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
This company is super fast and super friendly. I got some issue with my theme and wrote them an email if they can help me out. You know what happened next day? They solved it. If you need a reorder app....this is the one. Highly recommended.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in orders while using our Re-order app.
I've just gotten the app up on my site and seems to work relatively well, though no one has placed a reorder yet. It can be a touch slow in loading, but nothing drastic. Support is extremely fast. The reason they got 4/5 stars is because, on a couple of occasions, if I asked for 3 things from support, one was missed, probably due to their speed.
Overall, it seems simple and should work well for us.
UPDATE (Reply to Developer): It's all good - it happened more than once, but I have a feeling it was just because they were moving so fast trying to get things taken care of that things were overlooked. No worries.
Thank you for letting us know about this. It was an uncommon instance and we’ll do better.
Please feel free to reach out to support@hulkcode.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Just installed and seems to do exactly what it says! Support was great helping me to install it when the app auto-install wasn't working
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Everything performed really well. I'm most satisfied with their customer service. As a small business owner having piece of mind knowing that they provide that level of support and quick turnaround is incredibly reassuring.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reorder app! We love the fact that you appreciate all our hard work and efforts to provide quick solutions, and are glad you've been delighted. :-)
You can always reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Very easy to customize to give our customers the option to make their ordering process even easier!!
Thank you for your review of our app! We are delighted to hear you enjoyed it. We strive to continue providing new and exciting features for our customers. If there is anything else we can do to make your experience better, please do not hesitate to contact us. Thank you for choosing our app!
We are new to the re-order master app, but found out that re-order apps and subscription apps may not be compatible with each other, based upon the working theme. We have a lot of subscribers, so we kept our subscribing base with appstle and deleted this re-order app.
Seemed like it could have worked us, but account profiles for customers with subscriptions reorders versus customers with single (non-subscription) reorders did not seem to work concurrently. We felt that the accuracy of the subscriber re-order functionality was more important to us at this time.
The C/S was excellent. They really tried to make it work with a subscription app, though we could not visually ascertain that orders would trigger the correct platform, i.e., a single purchase reorder or subscription reorder.
If you have a subscription application, please double check first if this or any re-order app is compatible to function well.
Thank you for sharing your review about our Re-Order Master App. We understand that you considered using this app to better manage your re-orders and subscriptions, but found that it did not work as intended. We apologize for the inconvenience this may have caused and appreciate your feedback.
Our team is currently working to ensure that the Re-Order Master App will work well with other subscription apps to ensure that customer information and their orders are accurately managed. To ensure this, we have implemented additional features and testing processes. We hope that in the future this app can make the management of subscriptions and re-orders much simpler.
If you have further questions or suggestions, please do not hesitate to reach out. We are always open to feedback to make our processes and services better. Thank you again for your honest review.