Reviews (7)
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This was the worst app experience of my life and I have used Shopify for over 6 years, working with many app providers. We paid the pro subscription to access the features we wanted. No free trial available. Then we started testing (we ran 8 total quote tests). We realised we were not receiving email notifications that a new quote had been received, which is part of the functions. When I reached out via their chat support, Mohammed said they were having an issue with that, which would take 12 hours to resolve. I still decided to demo the quote tool to my client in spite of this. During the demo, I noticed the app started glitching and then a message within the chat support widget accusing us of spamming their app and asking us what we were using it for and sending thousands of requests.
1. It is normal to test a new app
2. We have already paid the pro subscription
3. We only sent 8 quote request tests
This is the most disgusting service I've ever seen, I would never recommend this app to anyone. Be careful. The app owner is not emotionally stable.
This person in live chat support speak very rude and a low class language cursing me all kind of dirty language
This person used my app and flooded it with requests. When I asked why they were spamming the app, their response became completely unprofessional and inappropriate, including offensive language. They then left a negative review using a client’s store, which has been reported to Shopify.
Really smooth support experience.The team understood what i was trying to do and gave me a straightforward solution without unnecessary steps.
Awesome support from the Simple Request quote team! I ran into an issue, reached out to them, and they were quick to help. Everything was resolved smoothly. Great team and great support!
Thank you!
Excellent app for quotes. great support
Thank you!
Converting an approved quote into a draft order is a huge time saver. It removes a lot of unnecessary manual work from the process.
Happy we can help!
Customer service has been reliable so far. Fast communication and clear guidance made getting the app configured much less stressful.
Really happy with the support. I had a question about the quote settings, and the team explained everything clearly and helped me get it working.
Thank you for your review!