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Developed by sineLABS

11 reviews
Price: $5.00 / month Free Trial: 7 days More info
  • Reduce routine customer inquiries
  • Improve customer satisfaction & confidence
  • Does not require customer accounts/login

Fast & Simple Order Status Lookup

If you've wanted a simple, easy application that would offer your customers a way to lookup and display their order details and order status, you've come to the right app! Over 200 Shopify stores are happily using this app!

Customers will always have questions, but why not let a simple order lookup form on you storefront handle all the routine inquiries leaving you more time to focus on the challenging ones.

Customers lookup orders by order number and their e-mail address. That's it! The application then searches for the matching order and then display the details & status in a nicely formatted view.

Support and more information available at http://sosapp.sinelabs.com.

SimpleOrderStatus reviews

11 reviews
  1. 5 stars (10 reviews)
  2. 4 stars (0 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (1 review)
  5. 1 star (0 reviews)

A great way to give customers some self-service capability and taking away some stress from the support crew.


This is a nice, lean little app. The support is very quick and thorough. So far, so good.


I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free!

Thanks so much Joe, very much appreciated your fast response and excellent customer service!


Works great as promised. Definitely a must-have app for all shopify merchants.


This app was great and the cheapest option for an order look-up, until it stopped working and my customers complained.


Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.


Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.


The app works perfectly! I needed some help to get it to fit my theme correctly and they helped me within 2 hours of me contacting them, fabulous support.


Great app, easy to install and works as expected. Minor customisation queries were handled very quickly and efficiently. Would recommend!


I implemented the app in our store and absolutely love it!
It has reduced our order question load on the customer service end tremendously and we look forward to future versions.

$5.00 / month

Click for Pricing Details

7 days

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