Status Sherpa , 14 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 7% of ratings are 1 stars
May 2, 2018

A great way to give customers some self-service capability and taking away some stress from the support crew.

Ilovegrowingmarijuana
Netherlands
Over 5 years using the app
January 16, 2019

F-ing AWSOME.

The app is FULL of options, to let me export data exactly how I need it.

I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks!

Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of times more for their services.

Sleep8
United States
Over 4 years using the app
December 22, 2015

I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free!

Thanks so much Joe, very much appreciated your fast response and excellent customer service!

Highcomonline
United States
Over 3 years using the app
May 19, 2015

Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.

Shirt Loft
United States
About 3 years using the app
January 2, 2014

Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.

District Grain
United States
About 2 years using the app
July 15, 2015

Works great as promised. Definitely a must-have app for all shopify merchants.

Myphonecase Com
United States
Over 1 year using the app
March 10, 2016

This is a nice, lean little app. The support is very quick and thorough. So far, so good.

Cysterwigs
United States
8 months using the app
Edited October 2, 2018

I intend to use this app to provide a higher level of customer service. I set-up the app and let's just say I did something to it and it longer showed the box to input the customer order number and email. Needless to say, I was extremely frustrated, and it was on a Sunday. So, I sent an email expecting to get an answer on Monday, Well, these guys wrote back to me the same day, and by Monday morning they uploaded the line on computer code I needed and NOW my app is working flawlessly.

topic starter tees
United States
4 months using the app
April 14, 2011

Great App works really well and easy to use!

One great update would be a print or download status button that prints a really nice page!

April 18, 2011

The app works perfectly! I needed some help to get it to fit my theme correctly and they helped me within 2 hours of me contacting them, fabulous support.