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Status Sherpa

by sineLABS

Easy order status lookup

14 reviews
$2/month. 7-day free trial.
View demo store

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Help customers find their order status page fast!

Key values section

Speed up customer service

Spend less time answering the routine order status inquiries. Customers will appreciate how easy and fast it is to get there themselves.

Matches your shop's theme

The app should already blend right in with your theme. Easy settings allow you to tweak it even further for a seamless match to your theme.

Display in any language

The app comes with translations for 7 of the most common languages. You have easy and complete control over all app text & messages.

Featured images gallery

  • App customer-facing lookup form
  • Admin dashboard
  • Admin general settings
  • Admin language & text settings
  • Admin styling & colors settings
  • Admin help menu
  • App customer-facing lookup form (mobile)
  • Admin dashboard (mobile)
  • Admin settings menu (mobile)
  • Admin language & text settings (mobile)
  • Admin color & styling settings (mobile)
  • Admin help menu (mobile)
  • App customer-facing lookup form
  • Admin dashboard
  • Admin general settings
  • Admin language & text settings
  • Admin styling & colors settings
  • Admin help menu
  • App customer-facing lookup form (mobile)
  • Admin dashboard (mobile)
  • Admin settings menu (mobile)
  • Admin language & text settings (mobile)
  • Admin color & styling settings (mobile)
  • Admin help menu (mobile)

App details

Status Sherpa

Status Sherpa

Skip routine customer inquiries for order status

The Status Sherpa App is a plugin exclusively built for Shopify stores. Shop customers often return to your storefront looking for their order status page.

We know customers will always have questions, but why not let a super-easy lookup form on your storefront site handle all the routine inquiries leaving you more time to focus on the more challenging ones.

When you install this app in your shop, a new page is created in your store with an order lookup form ready to go. All you need to do is add a link to this new page into your site navigation menus and that's it! And we have even made it free to install and use in development/staging stores as well. Numerous configuration and styling options along with a dashboard showing recent order lookups are included.

This app also supports Online Store 2.0 themes if you wish to install the lookup form in additional or different locations in your storefront site.

If you are in need of a fully customized or bespoke implementation for your customers, we offer a ready-made order lookup API and we can provide thorough documentation upon request.

Launch date

April 05, 2011
Status Sherpa

Status Sherpa

Skip routine customer inquiries for order status

The Status Sherpa App is a plugin exclusively built for Shopify stores. Shop customers often return to your storefront looking for their order status page.

We know customers will always have questions, but why not let a super-easy lookup form on your storefront site handle all the routine inquiries leaving you more time to focus on the more challenging ones.

When you install this app in your shop, a new page is created in your store with an order lookup form ready to go. All you need to do is add a link to this new page into your site navigation menus and that's it! And we have even made it free to install and use in development/staging stores as well. Numerous configuration and styling options along with a dashboard showing recent order lookups are included.

This app also supports Online Store 2.0 themes if you wish to install the lookup form in additional or different locations in your storefront site.

If you are in need of a fully customized or bespoke implementation for your customers, we offer a ready-made order lookup API and we can provide thorough documentation upon request.

Launch date

April 05, 2011

Pricing 7-day free trial

See all pricing options

Unlimited

$2/month

  • Unlimited customer lookups
  • 30-day activity dashboard
  • Translate into any language
  • Fully customizable

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 86% of ratings are 5 stars
    12
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
    1
  • 7% of ratings are 1 stars
    1
View all 14 reviews

List of reviews

Filter and sort reviews

  • 5 of 5 stars
    January 16, 2019

    Sleep8

    Location United States
    Time spent using app 5 days

    F-ing AWSOME.

    The app is FULL of options, to let me export data exactly how I need it.

    I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks!

    Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of times more for their services.

  • 5 of 5 stars
    Edited October 2, 2018

    topic starter tees

    Location United States
    Time spent using app 4 months

    I intend to use this app to provide a higher level of customer service. I set-up the app and let's just say I did something to it and it longer showed the box to input the customer order number and email. Needless to say, I was extremely frustrated, and it was on a Sunday. So, I sent an email expecting to get an answer on Monday, Well, these guys wrote back to me the same day, and by Monday morning they uploaded the line on computer code I needed and NOW my app is working flawlessly.

  • 1 of 5 stars
    August 13, 2018

    St Dwellers

    Location United States
    Time spent using app 1 minute

    Tried to installed, once asked to APPROVE CHARGES FOR STORE, click to approve then it take me to login page but its not my store login ! it was some kind of Pishing thing , THX GOD I DID NOT ADD MY USERNAME & PASSWORD, kinda scammy ! report this !

    Developer reply
    December 6, 2021

    We certainly apologize with the issues you experienced. We can assure you that this app is not a phishing attempt or a scam. We would be happy to help you resolve this if you would be so kind as to contact us with screenshots and further details as to what you are seeing in sequence.

View all reviews

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