Status Sherpa

Status Sherpa

Pricing
$2/month. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.5 (14)
Developer
sineLABS

Create a simple, fast order lookup form for your customers. Reduce routine order inquiries.

Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status. Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In less than 30 seconds, the app is up and running.

Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status. Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In less than 30 seconds, the app is up and running. more
  • Speed up customer service. Spend less time answering the routine inquiries.
  • Matches your shop's theme automatically. Customize even further with settings.
  • Display in any language - 7 ready-made translations or customize your own.
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Categories

Pricing

Unlimited

$2 / month

  • Unlimited customer lookups
  • 30-day activity dashboard
  • Translate into any language
  • Fully customizable

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (14)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 7% of ratings are 1 stars
December 22, 2015

I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free!

Thanks so much Joe, very much appreciated your fast response and excellent customer service!

Highcomonline
United States
Over 3 years using the app
May 19, 2015

Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.

Shirt Loft
United States
About 3 years using the app
January 2, 2014

Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.

District Grain
United States
About 2 years using the app
July 15, 2015

Works great as promised. Definitely a must-have app for all shopify merchants.

Myphonecase Com
United States
Over 1 year using the app
March 10, 2016

This is a nice, lean little app. The support is very quick and thorough. So far, so good.

Cysterwigs
United States
8 months using the app

Support

sineLABS can answer any questions you have about Status Sherpa.

Developer

sineLABS

Mount Pleasant, SC, US

Launched

April 5, 2011

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Orders, Online Store

  • View orders

    All order details

  • Edit your Online Store

    Pages on your Online Store

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