Status Sherpa
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Create a simple, fast order lookup form for your customers. Reduce routine order inquiries.
Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status. Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In less than 30 seconds, the app is up and running.
- Speed up customer service. Spend less time answering the routine inquiries.
- Matches your shop's theme automatically. Customize even further with settings.
- Display in any language - 7 ready-made translations or customize your own.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Categories
Pricing
Unlimited
$2 / month
- Unlimited customer lookups
- 30-day activity dashboard
- Translate into any language
- Fully customizable
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (14)
A great way to give customers some self-service capability and taking away some stress from the support crew.
F-ing AWSOME.
The app is FULL of options, to let me export data exactly how I need it.
I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks!
Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of times more for their services.
I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free!
Thanks so much Joe, very much appreciated your fast response and excellent customer service!
Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.
Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.
Support
App support provided by sineLABS.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Orders, Online Store
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View orders
All order details
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Edit your Online Store
Pages on your Online Store
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