Status Sherpa

Status Sherpa

Pricing
$2/month. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.0 (7)
Developer
sineLABS

Create a simple, fast order lookup form for your customers. Reduce routine order inquiries.

Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status. Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In less than 30 seconds, the app is up and running.

Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status. Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In less than 30 seconds, the app is up and running. more
  • Speed up customer service. Spend less time answering the routine inquiries.
  • Matches your shop's theme automatically. Customize even further with settings.
  • Display in any language - 7 ready-made translations or customize your own.
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Categories

Pricing

Unlimited

$2 / month

  • Unlimited customer lookups
  • 30-day activity dashboard
  • Translate into any language
  • Fully customizable

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (7)

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 14% of ratings are 1 stars
July 15, 2015

Works great as promised. Definitely a must-have app for all shopify merchants.

Myphonecase Com
United States
7 months using the app
June 13, 2015

This app was great and the cheapest option for an order look-up, until it stopped working and my customers complained.

Clothing Arts
United States
About 2 months using the app
August 13, 2018

Tried to installed, once asked to APPROVE CHARGES FOR STORE, click to approve then it take me to login page but its not my store login ! it was some kind of Pishing thing , THX GOD I DID NOT ADD MY USERNAME & PASSWORD, kinda scammy ! report this !

St Dwellers
United States
1 minute using the app
sineLABS replied December 6, 2021

We certainly apologize with the issues you experienced. We can assure you that this app is not a phishing attempt or a scam. We would be happy to help you resolve this if you would be so kind as to contact us with screenshots and further details as to what you are seeing in sequence.

April 18, 2011

The app works perfectly! I needed some help to get it to fit my theme correctly and they helped me within 2 hours of me contacting them, fabulous support.

April 14, 2011

Great App works really well and easy to use!

One great update would be a print or download status button that prints a really nice page!

Support

App support provided by sineLABS.

Developer

sineLABS

Mount Pleasant, SC, US

Launched

April 5, 2011

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Orders, Online Store

  • View orders

    All order details

  • Edit your Online Store

    Pages on your Online Store

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