Simple Invoice ‑ Order Printer , 328 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    317
  • 2% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient invoice generation in multiple languages. It's praised for its seamless integration with Shopify and the ability to create professional invoices directly from the dashboard. The support team, especially Robert and Chuck, are commended for their quick and attentive service. Merchants recommend this app for its reliable performance and excellent customer service.

April 11, 2024

Good, but i have a problem. I purchased the 49 dollar plan (top plan) and it says i can customized my template how i want exactly, even design and personalized code. I cant do it, and it says i will have an administrator taking care of me with questions and nothing. I need a solution here ASAP.

Comercial Zahi Honduras
Honduras
8 days using the app
Simplio replied April 13, 2024

Your message looks good! Here's a minor adjustment for clarity and grammar:

Hi there,

We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced.

We have noticed that emails are not being delivered to your inbox, as it indicates that your account does not exist. This is why you haven't seen our responses. Please consider creating a support ticket or sending an email to our address so that we can communicate effectively.

Your satisfaction is our top priority, and we would love the opportunity to address your concerns and enhance your experience, like we've done for our other 10,000+ users.

Kind regards,

Chuck

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