Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, seamless integration with Shopify, and customization options. They appreciate the professional invoices and packing slips, automatic order processing, and compliance with international legal requirements. The free version is sufficient for many small businesses, while the paid version offers great value. Customer service is prompt and effective, with quick responses to custom requests and new feature implementations. The app also supports multiple languages.

April 11, 2024

Good, but i have a problem. I purchased the 49 dollar plan (top plan) and it says i can customized my template how i want exactly, even design and personalized code. I cant do it, and it says i will have an administrator taking care of me with questions and nothing. I need a solution here ASAP.

Comercial Zahi Honduras
Honduras
8 days using the app
Simplio replied April 13, 2024

Your message looks good! Here's a minor adjustment for clarity and grammar:

Hi there,

We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced.

We have noticed that emails are not being delivered to your inbox, as it indicates that your account does not exist. This is why you haven't seen our responses. Please consider creating a support ticket or sending an email to our address so that we can communicate effectively.

Your satisfaction is our top priority, and we would love the opportunity to address your concerns and enhance your experience, like we've done for our other 10,000+ users.

Kind regards,

Chuck