Simplr.ai

Simplr.ai

Pricing
Free to install. Additional charges may apply.
Rating
5.0 (1)

Using bot, humans, AI, and integrations, Simplr helps scale support centers while improving quality.

Simplr is the conversational experience platform for the NOW CX era. The company’s AI-enabled platform unites chatbots and human assistance to deliver instantly scalable shopping assistance and customer support. We drive customer interactions throughout the consumer journey, increasing loyalty, satisfaction, and revenue. No longer do companies need to choose between cutting costs vs. improving quality because, with Simplr, both come naturally.

Simplr is the conversational experience platform for the NOW CX era. The company’s AI-enabled platform unites chatbots and human assistance to deliver instantly scalable shopping assistance and customer support. We drive customer interactions throughout the consumer journey, increasing loyalty, satisfaction, and revenue. No longer do companies need to choose between cutting costs vs. improving quality because, with Simplr, both come naturally. more
  • Engage customers across expanded hours and channels
  • Eliminate the costs of hiring, training, and ramping support agents
  • Prevent email backlogs through our always-on network with increased customer LTV

Languages

English

Pricing

Choose the plan that best fits your business.

External charges may be billed by Simplr Solutions separately from your Shopify invoice. Learn more

Free

Free to install

Simplr charges on a per-resolution basis, with no minimums or fixed costs

All charges are billed in USD. See all pricing options

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 17, 2019

We use Simplr to help us answer our customer service emails. They are amazing and SO helpful. They take around 80% of our tickets currently which has freed up so much of our internal customer service team's time to work on other aspects of the business. They are a wonderful team to work with and have great organizational processes that will allow them to succeed with any and all clients. All of the employee's are extremely kind, easy to partner with, quick learners and very efficient. They have made our lives so much easier, I definitely recommend Simplr!!

BootayBag
United States
30 days using the app

Support

App support provided by Simplr Solutions.

Developer

Simplr Solutions

450 Townsend Street, San Francisco, CA, 94107, US

Launched

August 31, 2018

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