AYD Returns & Exchanges
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Ali Your Dev
Featured images gallery
Turn refunds into exchanges, store credit and keep-it discounts, while automations handle the rest.
AYD Returns & Exchanges gives your store a self-serve returns portal in 6 languages, for signed-in, guest and gift customers. Customers swap for another size or product, take store credit with a bonus, keep low-value items for a discount code, or get a refund, and gift recipients get a gift card. Automation rules approve, hold or refund returns for you. Set return windows and fees, Royal Mail labels are automatic, an API feeds your ERP, and it works with Sidekick.
- Exchanges, store credit with a bonus, or keep it for a discount code
- Automation rules that approve, decline, hold or refund returns for you.
- Ask Sidekick about your returns, then open the ones to approve in one click.
- Returns portal for signed-in, guest and gift customers, in 6 languages.
- Royal Mail labels emailed on approval, and an API and webhooks for your ERP.
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Shopify Admin
- Royal Mail Click & Drop
- Sidekick
Categories
Return options
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 10 returns per month
- Self-serve returns portal in 6 languages
- Ready-made returns portal page
- Guest and customer account returns
- Your own return reasons and RMA codes
- Return windows and final sale items
- Approve and decline from one dashboard
- Ask Sidekick about returns, then approve
Starter
$35 / month
Features
- Up to 100 returns per month
- Everything in Free
- Royal Mail labels and QR codes
- Customer photos on returns
- Refund and restock in the app
- Return shipping and restocking fees
- Scheduled reports and CSV exports
- Returns page in your brand colours
7-day free trial
Growth
$70 / month
Features
- Up to 200 returns per month
- Everything in Starter
- Exchanges and replacements
- Store credit, or keep it for a discount
- Automations, up to 5 rules
- Insights and revenue retention
- Serial returner protection
- Gift returns, refunded as a gift card
7-day free trial
Pro
$100 / month
Features
- Up to 300 returns per month
- Everything in Growth
- Unlimited rules, including daily rules
- Automatic refunds within your limits
- Refunds without a return
- Returns to multiple warehouses
- Exchanges for any product, with top-ups
- Scheduled auto-refunds, cancel anytime
7-day free trial
Scale
$200 / month
Features
- Up to 1,000 returns per month
- Everything in Pro
- Shopify Flow triggers
- Staff roles and permissions
- Returns API for your ERP
- Webhooks for return updates
- Custom report columns and data exports
- Priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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Support
App support provided by Ali Your Dev.
Resources
Developer
Launched
September 15, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit
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Edit customers
Customer data
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View products
Products, collections
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Edit orders
All order history, returns
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit account transactions
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View other data
Locations
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