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App installs two products, one "track" and one "album". What they fail to mention is that in order to have a play button for a 30sec preview next to your product, you MUST have a visible COLLECTION for each album. SO unless your only wanting music collections, its a mess.
Hi Star! Apologies for the confusion, but you do not need to have collections be visible in order for the tracklist / preview to function properly. You are correct that we ...
Looks great but the minute you have a problem the 'Single music' team seem unable to find a solution when it doesn't send to shopify. Spent almost a week with them backs and forwards via emails. I could have been doing something else on my biz. Not very impressed.
Just received a response to this message via the reviews. I would suggest checking your emails. Doa search on Baguette Bear, you ...
Hi Baguette Bear!
Where have you been trying to reach us? We don't have record of you contacting our support channels prior to today. As you can see in our other reviews, we ...
No customer service, no response! The products did not even reach the fans who bought through this application, I don't recommend it! If you don't want to look bad in front of your fans, it's better not to install this app!
Hi, Beautiful Humans – Where did you contact us and not receive a response? We work super hard to ensure we always get back to customers and resolve their issues as quickly ...
This app is very tricky. Its not really $25 a month for bronze. If you drop one 10 track album its going to be more like 33.30 a month. And if you drop lots of music like me that gets problematic fast. And when I contacted shopify for help the reps I got didnt care at all. Insisted I didn't read or it was my fault somehow. Nah I read it carefully. Thats why I only release ONE 10-track album ...
Hi, Illumignarly Records – Really sorry to see you had a bad experience here.
We charge $24 for a monthly Bronze subscription, which lets you release up to 10 digital albums ...
not free, very complex, stupid platform ran by stupid people
Thank you for your review. We're sorry to hear you had a bad experience getting started. Our team does not have any communication from you and it looks like you only tried ...