Sirge: AI Insights , 26 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    24
  • 4% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
    1
September 6, 2023

If i can put 0 stars i would. This is Absolutely the WORST app I have ever seen, and I am not talking about not tracking properly which it was completely off, I am talking about ERASING ALL THE ADS YOU HAVE PUT HARD EARNED MONEY IN AND ALL DATA GATHERED AND REPLACING THEM WITH BRAND NEW ONES. I was patient for a week with this mess for them to tell me they could not reverse it. On top of that they started publishing campaigns I did not plan on publishing and were on draft. An absolute mess, I don't even know how it's legal to mess up your ads and structure that much. BE CAREFUL with your data!!!

My Vital Flows
Spain
15 days using the app
Sirge Inc. replied March 14, 2024

We're genuinely sorry to hear about the frustrating experience you had with our app. It's truly disheartening to learn about the loss of your ads and data – that's not at all the experience we want our users to have.

Rest assured, we've taken immediate action to address this issue and prevent it from happening to anyone else. We understand the frustration and inconvenience this has caused you. We also want to mention that we tried reaching out to you to make things right, but unfortunately, we didn't hear back from you.

If there's anything we can do to help or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is incredibly important to us, and we're here to support you however we can. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our app.

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