Reviews (237)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting recurring revenue and improving subscription management. They value its user-friendly interface, which simplifies customer interactions, and its detailed analytics dashboard for strategic decision-making. Features like flexible plans and passwordless login receive high praise. The app's seamless Shopify integration, continuous updates, and exceptional customer support are also noted as key benefits.

June 7, 2023

Couldn't have been easier and more enjoyable to onboard. Skio is on another level – super glad we switched over to them for our subscriptions! Thanks to the whole team there.

Lifestacks
United States
10 months using the app
Skio replied June 28, 2023

Thanks for the review Lifestacks team! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

January 17, 2024

Our brand had a plethora of complicated needs in the migration over to Skio. The Skio team worked overtime to figure out how to meet our needs, especially Jackson! We are happy with the successful migration and look forward to implementing all of the additional revenue boosting optimizations that Skio includes. The customer service team is great and responds within 24 hours, typically less which is very helpful for a smaller team like ours! Also, our customer experience has improved significantly both in terms of the ease of subscription maintenance and the offerings we can now provide. Absolutely recommend.

The Bomb Co
United States
9 months using the app
Skio replied June 18, 2024

Thank you so much for the thorough and honest review! Happy to hear that your migration was wonderful and our team worked overtime to meet your needs. We're beyond thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

February 7, 2024

This is a team that's deeply knowledgeable on the best, and most up to date e-commerce / DTC strategies. As a solo operator they have helped me tremendously not only in getting my subscription program up to speed but also in many other aspects of my business. The product works beautifully as advertised and the quality of their support has made all of the difference for me. Big fan.

Chítta Latte
United States
9 months using the app
Skio replied June 18, 2024

Thank you for the review Chítta Latte! Happy to hear you are a big fan! Grateful to have you. :D

-Kennan

August 11, 2023

On-boarded Smartrr to Skio. Definitely one of the best decisions we've made so far.

The optionality for customers, intuitive dashboard + reporting, and rebuttal systems have given us a better view and action around our subscriber program.

On-boarding and customer support (thank you sandro + ben) have been S-tier.

drinkjuvee
United States
9 months using the app
Skio replied August 25, 2023

Thank you for your review drinkjuvee! Appreciate the kind words! So grateful to have you as a partner. :-)

-Kennan

June 7, 2022

This is by far the best subscriptions app on the entire Shopify platform! It's the only app we could find that is built directly on Shopify's Subscriptions API. Their customer service is amazing and work with us for all of our staff to meet our needs.

RackHouse Whiskey Club
United States
8 months using the app
Skio replied June 8, 2022

Thanks so much for the review RackHouse team! We're so grateful to have you as a partner :-)

-Kennan

September 21, 2023

Skio helped me to set up everything on my store. I have ask several times them to develop some features in order to improve retention. They also help me to change a bit the display when needed and they are very open to improve the app. Thank you the team

Fraté Maté
France
8 months using the app
Skio replied June 18, 2024

Love working with Fraté Maté! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

May 27, 2022

Currently migrating over to Skio. The team have been super easy as the team are responsive and have taken time to explain the process clearly. Skio itself is user friendly and looks great on the website. My customers have given me positive feedback.

Wonky
New Zealand
8 months using the app
Skio replied May 31, 2022

Appreciate the review Wonky team! We're glad you've already received positive feedback from your customers. Stoked to be on this journey with you :-)

-Kennan

January 18, 2024

We have had a great time working with Skio, from the onset our Account Manager Sandro has been responsive and extremely helpful in getting us setup. Skio did all the work in building subscription on our site - big shout out to Shaw!

Apart from being an intuitive easy to use SASS tool, Sandro always pushes further and provides feedback and insights into our overall E-Commerce business.

theripplestoreUSA
United States
7 months using the app
Skio replied June 18, 2024

Thank you so much for the review! Happy to hear you had such a great time working with our team. Excited for this journey ahead together :-)

-Kennan

October 30, 2023

Great app and great service before & after the sale. Skio's passwordless login has been a game changer for our subscriber experience and customer service load. In addition Timothy and the support team are top notch, both in the initial migration as well as sharing best practices and brainstorming ideas that drive value to both our business and the subscriber. Highly recommend Skio.

SANS Meal Bar
United States
7 months using the app
Skio replied June 18, 2024

Thank you for your review! Appreciate the kind words and recommendation! So grateful to have you as a partner and excited for the future. :-)

-Kennan

April 28, 2021

Skio is a must-have app for any seller — it's a total & complete game changer. Having the ability to have groups of people sign up for recurring subscriptions does not only increase AOV, but is also going to increase our customer base exponentially. The app is very easy to install and use, there's also terrific developer support in case of any troubleshooting. Group-buying is the future of eCommerce, and Skio has executed this to perfection. Would highly recommend!

Relaxe
United States
7 months using the app
Skio replied April 28, 2021

Thanks for the kind words :)

-Kennan