Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

October 21, 2024

Since partnering with Skio, we’ve seen a massive improvement in both our retention efforts and subscription growth. Their platform integrates seamlessly with our Shopify store, making it easier than ever to manage subscriptions and keep our customers coming back. I can't say enough good things about Sandro, our dedicated account manager. He’s been instrumental in ensuring everything runs smoothly, always offering proactive solutions and guidance. If you're looking to boost your subscription performance, Skio is the way to go!

DRMTLGY
United States
Over 1 year using the app
September 4, 2024

Our experience with Skio has been great so far - the platform meets all our requirements and they are constantly deploying new exciting updates. Their customer service is truly fantastic... Sandro, our account rep, is incredibly knowledgeable and really goes over and above to help us and improve our subscription programme. Highly recommend!

The Nue Co.
United States
About 2 years using the app
October 17, 2024

We've been using Skio Subscriptions on our Shopify store, and the experience has been fantastic! The platform is incredibly user-friendly and integrates seamlessly with Shopify, making subscription management a breeze. The features are robust, allowing us to easily set up flexible subscription plans and offer our customers a smooth experience. The customer service team has been outstanding—always responsive and ready to help with any questions we've had. Since implementing Skio, we've seen a noticeable boost in our recurring revenue, and our customers love the convenience. Highly recommend this app to any Shopify store looking to build a successful subscription model

Organic Muscle Fitness Supplements
United States
About 1 month using the app
October 25, 2024

From day one, the Skio team has gone above and beyond, actively listening to our feedback, implementing our suggestions, and making thoughtful, impactful recommendations. They have an incredible network of partners, and thanks to their recommendations, we've expanded into new areas with top-notch resources. Skio isn’t just a subscription platform—it’s like having a supportive, proactive partner invested in our success. Couldn't recommend them more!

mindbodygreen
United States
9 months using the app
September 12, 2024

Skio is the future of subscriptions in my eyes. Love the product, attention to detail, and THE TEAM! Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better. Getting build-a-box right out of the box was also a big improvement to our subscriber experience, so we can showcase and let customers benefit from purchasing our variety of flavors.

Craftmix
United States
3 months using the app
November 1, 2024

Amazing. The team is very helpful and attentive. The customer portal looks nice and is very user friendly. Migration was also super easy and they walked me through every step of the way.

Clean Slate Care
Canada
4 months using the app
September 13, 2024

I can't speak highly enough about our experience so far, Josiah who did our migration was really communicative and it went super smooth. So far we've had a few onboarding calls with Karl who's been able to help us set up various features that should solve a lot of our pain points that we were struggling with - optimising the customer portal to remove friction, setting up a cancellation flow to minimise churn, and surprise and delight to reward our customers. Super excited to see the potential uplift from this!

Whole Supp
United Kingdom
About 1 month using the app
September 27, 2024

Skio sofware has been easy to work with. Loads of cool features for retention, first class analytics and a great team to work with.

get dopa
United Kingdom
Over 1 year using the app
August 11, 2024

So far so good! We have been impressed with the ease of use for our customers of the Skio Customer Portal. Overall pretty happy. The price is a little high for small shops so we will see if we stick with it but if it helps with customer retention it will hopefully be worth it! Would love to see pricing tear for smaller stores, maybe based on an orders processed per month tier model.

Vive Juicery
United States
3 months using the app
August 28, 2024

DUDE. We switched over from ReCharge because we couldn't answer simple questions like: "What's the average number of subscription orders?" and "what's the subscriber LTV over 6 months? 12 months?"

We switched to Skio, and bam, easy as pie. The analytics dashboard tells me everything I need to know and more. Practically every metric that I have any interest in I can find with ease.

In addition, the Buy Box is STELLAR and modern, with no coding. It's so easy to create subscription offers, and that makes my job running the business 10x easier.

Do I recommend Skio? WITHOUT QUESTION. Don't think twice. As their sales team for a demo, and prepare to be wowed.

Amla Green
United States
3 months using the app