Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

May 27, 2022

Currently migrating over to Skio. The team have been super easy as the team are responsive and have taken time to explain the process clearly. Skio itself is user friendly and looks great on the website. My customers have given me positive feedback.

Wonky
New Zealand
8 months using the app
Skio replied May 31, 2022

Appreciate the review Wonky team! We're glad you've already received positive feedback from your customers. Stoked to be on this journey with you :-)

-Kennan

March 5, 2024

A+ service when it came to the migration from recharge to Skio. Big win for our customers and CX team.

Teangle
Canada
4 months using the app
Skio replied June 18, 2024

Thank you for your review Teangle! Appreciate the kind words! Happy to hear it was a big win for your customers and CX team! :-)

-Kennan

June 2, 2023

We started out with another subscription partner after researching many subscription options. That was a big mistake. It's hard to tell how good a subscription partner is until you actually get behind the door of Sales and finally onboard. I can tell you definitively that Skio is the real deal. Great support, helpful on an individual merchant basis, strong pace of new features, and the platform is incredibly powerful with leading customization capabilities. If you're reading this, do yourself a favor and just go with Skio. It's the right choice.

Grüns
United States
8 months using the app
Skio replied June 28, 2023

Thanks for being here Grüns! Happy to hear you are having such a wonderful experience. Looking forward to a great future together! :-)

-Kennan

October 30, 2023

Great app and great service before & after the sale. Skio's passwordless login has been a game changer for our subscriber experience and customer service load. In addition Timothy and the support team are top notch, both in the initial migration as well as sharing best practices and brainstorming ideas that drive value to both our business and the subscriber. Highly recommend Skio.

SANS Meal Bar
United States
7 months using the app
Skio replied June 18, 2024

Thank you for your review! Appreciate the kind words and recommendation! So grateful to have you as a partner and excited for the future. :-)

-Kennan

April 28, 2021

Skio is a must-have app for any seller — it's a total & complete game changer. Having the ability to have groups of people sign up for recurring subscriptions does not only increase AOV, but is also going to increase our customer base exponentially. The app is very easy to install and use, there's also terrific developer support in case of any troubleshooting. Group-buying is the future of eCommerce, and Skio has executed this to perfection. Would highly recommend!

Relaxe
United States
7 months using the app
Skio replied April 28, 2021

Thanks for the kind words :)

-Kennan

January 26, 2023

We love Skio! We should of moved away from ReCharge a long time ago but was scared to do it. Shaw/Ben/Harris/Eric and the migration team handled everything for us from start to finish. Any issues that came up were resolved quickly. Customer service and communication was really phenomenal. So far, our customers are loving the new customer portal.

REP Provisions
United States
7 months using the app
Skio replied February 2, 2023

Thanks for the review! We're so glad you're happy with the product and your customers are loving the new portal. Grateful to have you as a partner! :-)
-Kennan

April 27, 2022

Kennan and the team were great and really helped us out with setup. I'm very impressed by their hands-on approach, and their ability to accommodate complex subscription models.

Tidbyt
United States
7 months using the app
Skio replied April 27, 2022

Thank you so much Tidbyt team! Appreciate the kind review :-)

-Kennan

January 5, 2023

Love Skio. Passwordless log in is top for any merchantg. Support and migration is very good. Very happy customer all round.

Purdy & Figg
United Kingdom
7 months using the app
Skio replied February 2, 2023

Thanks so much for the review Purdy & Figg! We’re so grateful you chose us to power your subscriptions and stoked to be on this journey with you :-)
- Kennan

April 27, 2022

The BEST subscription app I've found by far. Feature Development > Insanely fast
Support > Amazing
Migration > Took care of everything for me
Shopify Checkout > An absolute game changer Since moving to Skio, we took our subscriptions with flat/negative user growth for the last 2+ years and have been growing our MRR by around 10-20% per month. I think the real thing here is that you need to stop holding out for legacy providers to upgrade. They're working with "spaghetti code". Their changes are so slow and labor-intensive because they are built on a faulty code-base that their too entrenched in to move away from. Skios base is super lightweight and modular. Requests I've put in with them take weeks vs years if they ever even get around to it. Switching to Skio was probably our best business decision so far this year.

ZOX
United States
7 months using the app
Skio replied April 27, 2022

Thanks for such a great review! We're so stoked to have you as a partner and can't wait for the journey to continue :-)

-Kennan

December 7, 2021

Ive used Bold Subscriptions and Recharge before, I much prefer Skio, The back end is simple and the no password login is so much better than a typical password solution, especially for a site people only log in to once or twice a year.

SeaBar
United States
7 months using the app
Skio replied December 7, 2021

Thank you so much for being here! Excited to help you grow your subscriptions :)

-Kennan