Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless migration process, user-friendly interface, and features like volume discounts and gifting options. The passwordless login feature simplifies the customer experience and reduces service tickets. Merchants find the analytics dashboard useful for data-driven decisions. The customer service is praised for its responsiveness and custom integrations. The app is reliable, contributing to increased order value, improved customer retention, and reduced service load.

May 10, 2021

Skio provides more value than the other Subscription management apps with their baked in SMS features. We are looking forward to leveraging Skio's group Subscription capability too...

Cali Bagels - 100% Organic Ingredients
United States
3 months using the app
Skio replied May 10, 2021

Thanks for the review! We're looking forward to growing your word of mouth :)

-Kennan

August 19, 2023

We're about a month in with Skio and are so happy we switched. We've used a number of different subscription providers and there's a reason that these guys have such a high rating. Their support helping us get up and running was elite. Our transfer over has so many unique components to it and they were there to help every step of the way. The features and functionality, the intuitive user portal, and the customer management on our end are all amazing. Highly recommended!

NOOMA
United States
About 1 month using the app
Skio replied August 25, 2023

Happy to hear you had an elite experience getting up and running. Grateful you are part of the Skio family! Thank you for the review NOOMA :-)

-Kennan

May 29, 2023

Best app on the market for sure. The customer service is better than anything we've experienced before. Very responsive and shoutout to Sandro, our Merchant Success Manager, he is one of the best in the business! The transition from Bold V2 was seamless. We recommend switching to skio ASAP!

Café Barista
Canada
2 months using the app
Skio replied June 28, 2023

Thanks for the review Café Barista! Happy to hear you are so pleased. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

September 19, 2023

Working with SKIO has been incredible - Upgrading our subscription platform has been on the top of our to-do list for a while now, but the task seemed daunting. The SKIO team made the process quick, seamless, and worry-free!

With our new SKIO platform now live and running, we've been able to take advantage of performance and retention features that just we're possible with other apps!

Mindhoney®
United States
12 days using the app
July 18, 2023

The team at Skio has been so amazing! I cannot begin to explain how helpful they are with customizations and problem fixes. You never see that with any technology company. Every promise they made when we signed on has been honored/delivered on and that is so impressive and rare. By far the best subscription partner for anybody on Shopify. Would highly recommend them!

Dr. Brandt Skincare
United States
About 2 months using the app
Skio replied August 25, 2023

Thanks for the review Dr. Brandt Skincare! Happy to hear how helpful you've found our customizations and problem fixes. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

July 11, 2023

Best subscription app bar none. Excellent customer service ready to help you with any request you need as well.

Notable
United States
About 2 months using the app
Skio replied August 25, 2023

Thank you for your review Notable! Appreciate the kind words! Happy to hear you are enjoying our customer service! So grateful to have you as a partner. :-)

-Kennan

February 9, 2023

I am so impressed with Skio! As the founder of a sleep supplement company, I was looking for a Shopify app that would help me sell subscriptions without the hassle. Skio has exceeded my expectations.

The migration process from ReCharge was smooth and seamless, which was a huge relief - handholding every step of the way. I was also impressed with the increase in conversions that I experienced.

One of the best features of Skio is the passwordless login. This has reduced customer tickets by 25% which is amazing.

Overall, I would highly recommend Skio to any Shopify store looking to sell subscriptions. The ease of use, increased conversions, and reduced customer tickets make this app an absolute must-have for any business looking to grow and succeed. Plus, everyone we interfaced with was an absolute pleasure to work with.

Portal
United States
2 months using the app
Skio replied May 4, 2023

Thank you so much for the thoughtful review Portal team! Happy to hear you had a smooth and seamless migration. We're so grateful to have you as a partner and to be on this journey with you. :-)

-Kennan

January 14, 2022

Skio fixes all the problems we were having with that other subscription partner. Its seamless interface is so easy to use, which allows us to provide the best subscription experience to our customers. The team is awesome and I'd recommend Skio to companies looking to make the switch or adding subscription to their sites for the first time.

hiyo
United States
2 months using the app
Skio replied January 14, 2022

Thanks for being here! Looking forward to growing with you :-)

-Kennan

February 2, 2023

The team at SKIO is AWESOME! We switched from ReCharge, and it has been night and day. We actually get immediate human response, and they are very receptive to feedback/product improvement. Their dashboard and analytics are next-level and fast to load. Never looking back!

Groomie Club
United States
2 months using the app
Skio replied February 2, 2023

Thanks for the review Groomie Club! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

December 7, 2022

I would 100% recommend this app over any other subscription apps (like recharge). They have incredible customer support and have been amazing to work with so far. Their development team was able to help our developer when setting up the app and our dev was incredibly impressed by the work they did on our site. They've been super easy to work with and very accommodating. Honestly probably the best support I've ever had from a 3rd party app!! Skio also works perfectly on my site and was easy to implement.

Leath
United States
2 months using the app
Skio replied December 13, 2022

Glad to hear you loved working with our launch team! Thank you so much for being part of the Skio family + excited for the journey ahead :-)

-Kennan