Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

September 15, 2021

Kennan is awesome! Great customer service. He was very quick to respond to any of our questions and hiccups/issues we had along the way.

SARAH BRIGGS
United States
About 2 months using the app
Skio replied September 21, 2021

Thanks for the kind words!

-Kennan

August 10, 2023

Very hands-on onboarding process. They made sure everything transferred smoothly and without a hiccup.

The product itself is far superior to our old subscription platform (Recharge). My favorite feature is the passwordless login. Happy we made the switch and would highly recommend it!

BATCH
United States
About 2 months using the app
Skio replied August 25, 2023

Thanks for the review BATCH! Glad you had a smooth onboarding process & excited for this journey ahead together. Its wonderful that Passwordless login is your favorite feature :-)

-Kennan

February 8, 2022

Skio is awesome! They made the migration to Shopify checkout for subscriptions really simple. The team is lightning fast with support and responses to questions. Big fan!

Recoop
United States
About 2 months using the app
Skio replied February 8, 2022

Thank you so much for being here! So grateful to supporting your growth :-)

-Kennan

April 19, 2023

Fantastic experience with Skio (shout out to Shaw on the migrations team). As a long time ReCharge user, I'm already having an infinitely better experience with Skio.

Nectar
United States
About 2 months using the app
Skio replied May 4, 2023

Thanks for the review Nectar! Happy to hear you're having a great experience. We're stoked you chose us to power your subscriptions and grateful to have you as a partner. :-)

-Kennan

September 12, 2023

Great app! Really found their onboarding team extremely useful - as a non-technical founder it's been really useful working with a team of people really well versed in the space who know what they're doing.

Modern Mammals
United States
About 2 months using the app
Skio replied June 18, 2024

Thank you so much for being here Modern Mammals! We appreciate your review. Looking forward to a great future together! :-)

-Kennan

July 11, 2023

Best subscription app bar none. Excellent customer service ready to help you with any request you need as well.

Notable
United States
About 2 months using the app
Skio replied August 25, 2023

Thank you for your review Notable! Appreciate the kind words! Happy to hear you are enjoying our customer service! So grateful to have you as a partner. :-)

-Kennan

Edited May 24, 2021

Thank you to Kennan who helped guide me through the app and how powerful it can be for my business. I did need help integrating with the theme and it was very easy to do it through Skio. Good work team!

Dove Beauty
France
About 2 months using the app
Skio replied May 24, 2021

Looking forward to helping you sell subscriptions!

-Kennan

January 24, 2022

We're excited to grow our business w/ Skio. It's a new platform - so it has some rough edges - but it's already vastly better for our customers than Recharge (where we migrated from). And the team is shipping updates/upgrades to the platform every day, it seems like. Have had a great experience working with the team so far. They are super responsive and receptive to feedback.

Sunsoil
United States
About 2 months using the app
Skio replied January 24, 2022

Great to be working with you and Sunsoil team! Thank you for being here :-)

-Kennan

July 6, 2021

SKIO . Serious competitor for ReCharge or BOLD. I have tried both and glad that we decided to move ahead with SKIO. Smooth integration with Shopify payment is exceptional. And Ken is super responsive and passionate about solving problems.

7E Wellness
United States
About 2 months using the app
Skio replied July 6, 2021

Thanks for being here! Looking forward to continuing working with you and building your business.

-Kennan

July 18, 2023

The team at Skio has been so amazing! I cannot begin to explain how helpful they are with customizations and problem fixes. You never see that with any technology company. Every promise they made when we signed on has been honored/delivered on and that is so impressive and rare. By far the best subscription partner for anybody on Shopify. Would highly recommend them!

Dr. Brandt Skincare
United States
About 2 months using the app
Skio replied August 25, 2023

Thanks for the review Dr. Brandt Skincare! Happy to hear how helpful you've found our customizations and problem fixes. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan