Reviews (238)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting recurring revenue and improving subscription management. They value its user-friendly interface, which simplifies customer interactions, and its detailed analytics dashboard for strategic decision-making. Features like flexible plans and passwordless login receive high praise. The app's seamless Shopify integration, continuous updates, and exceptional customer support are also noted as key benefits.

September 12, 2024

Skio is the future of subscriptions in my eyes. Love the product, attention to detail, and THE TEAM! Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better. Getting build-a-box right out of the box was also a big improvement to our subscriber experience, so we can showcase and let customers benefit from purchasing our variety of flavors.

Craftmix
United States
3 months using the app
October 2, 2024

Love Skio. Shoutout to Harris for a quick & painless migration! Passwordless login is also making our subscriber experience much better.

Hauss
Mexico
About 2 months using the app
September 13, 2024

I can't speak highly enough about our experience so far, Josiah who did our migration was really communicative and it went super smooth. So far we've had a few onboarding calls with Karl who's been able to help us set up various features that should solve a lot of our pain points that we were struggling with - optimising the customer portal to remove friction, setting up a cancellation flow to minimise churn, and surprise and delight to reward our customers. Super excited to see the potential uplift from this!

Whole Supp
United Kingdom
About 1 month using the app
August 31, 2024

I waited 2.5 years to switch to Skio! When the stars finally aligned, I contacted their team and started our migration. The team that helped us migrate was terrific—they clearly outlined the process, introduced us to partners to help us grow, and moved over our subscriptions without significant issues.

In addition, the features that Skio provides brands are top-notch - instead of using a collection of somewhat disconnected apps, we can finally manage our subscription experience in one place.

Ombre
United States
8 months using the app
September 24, 2024

Love Skio! Great team, great product, and we've been able to really catapult our subscription growth using them. Highly recommend.

Instant Hydration
United States
About 2 months using the app
September 7, 2024

We love using Skio! There are quite a few options out there but their UI is much more intuitive and at the end of the day when we have an issue, they are there for us. We've been on calls with some of their team (Tyler is a name that sticks out) and we always have positive & productive interactions. We definitely recommend Skio to anyone thinking about it!

Guaranteed Dog Training
United States
26 days using the app
September 13, 2024

Really love SKIO. First, the customer portal is great, and they are always innovating new products and improvements. Second, I love the responsiveness and support of our account manager. We don't just want software, we want service as well, and SKIO does just that!

Seven Weeks Coffee
United States
3 months using the app
August 28, 2024

DUDE. We switched over from ReCharge because we couldn't answer simple questions like: "What's the average number of subscription orders?" and "what's the subscriber LTV over 6 months? 12 months?"

We switched to Skio, and bam, easy as pie. The analytics dashboard tells me everything I need to know and more. Practically every metric that I have any interest in I can find with ease.

In addition, the Buy Box is STELLAR and modern, with no coding. It's so easy to create subscription offers, and that makes my job running the business 10x easier.

Do I recommend Skio? WITHOUT QUESTION. Don't think twice. As their sales team for a demo, and prepare to be wowed.

Amla Green
United States
3 months using the app
September 18, 2024

Love Skio so far, we just got migrated over to the platform. Thanks to Josiah for helping us get migrated over in a breeze. Excited to start using the analytics, passwordless login and the cancellation flow products.

Rejuvia
United States
27 days using the app
August 11, 2024

So far so good! We have been impressed with the ease of use for our customers of the Skio Customer Portal. Overall pretty happy. The price is a little high for small shops so we will see if we stick with it but if it helps with customer retention it will hopefully be worth it! Would love to see pricing tear for smaller stores, maybe based on an orders processed per month tier model.

Vive Juicery
United States
3 months using the app