Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless Shopify integration, user-friendly interface, and extensive customization options. They appreciate the smooth migration from platforms like ReCharge, exceptional customer support, and features like flexible subscription plans and Build-A-Bundle. These enhancements reportedly boost recurring revenue, customer retention, and average order values, with continuous updates ensuring reliable performance and quick loading times.
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Our experience with Skio has been great so far - the platform meets all our requirements and they are constantly deploying new exciting updates. Their customer service is truly fantastic... Sandro, our account rep, is incredibly knowledgeable and really goes over and above to help us and improve our subscription programme. Highly recommend!
So far so good! We have been impressed with the ease of use for our customers of the Skio Customer Portal. Overall pretty happy. The price is a little high for small shops so we will see if we stick with it but if it helps with customer retention it will hopefully be worth it! Would love to see pricing tear for smaller stores, maybe based on an orders processed per month tier model.
Our move to Skio has by far been the best platform move we've ever done. They have an excellent onboarding process and go above and beyond to support the customer during onboarding. They didn't have an integration with our ESP, but they created the integration just for us (Cordial). They also wrote a custom import to import data from a subscription provider that they hadn't interfaced with before (Subscribe Pro). They were responsive to bug reports and they also delayed our billing since our move to Shopify was running late. I'm leaving out a lot more, but in summary, they go above and beyond for their customer.
Atul at Skio provided absolutely amazing customer service, going above and beyond my expectations. He was able to help me set up automations & a new selling plan for our current promotion. Very fast response time and provided all the information necessary to feel confident in launching our new promotion. Thanks team!
Skio has been a great team & service to work with for supporting our subscription needs on Shopify. They offer a lot of features we didn't previously have (Analytics and automatic Dunning, for examples). They have excellent analytics tools, many APIs for integration in our own Customer Portal and have been quick to respond to our needs.
We've been using Skio Subscriptions on our Shopify store, and the experience has been fantastic! The platform is incredibly user-friendly and integrates seamlessly with Shopify, making subscription management a breeze. The features are robust, allowing us to easily set up flexible subscription plans and offer our customers a smooth experience. The customer service team has been outstanding—always responsive and ready to help with any questions we've had. Since implementing Skio, we've seen a noticeable boost in our recurring revenue, and our customers love the convenience. Highly recommend this app to any Shopify store looking to build a successful subscription model
From day one, the Skio team has gone above and beyond, actively listening to our feedback, implementing our suggestions, and making thoughtful, impactful recommendations. They have an incredible network of partners, and thanks to their recommendations, we've expanded into new areas with top-notch resources. Skio isn’t just a subscription platform—it’s like having a supportive, proactive partner invested in our success. Couldn't recommend them more!
What I love about working with SKIO is that they have a great Support Team. Sandro and all of the customer success team members we have worked with go above and beyond to actually dive into our numbers, proactively recommend solutions, and bring examples to the table. We feel that our success is indicative of their success, and we are all working towards the same goal. I fully recommend SKIO and the platform.
Amazing. The team is very helpful and attentive. The customer portal looks nice and is very user friendly. Migration was also super easy and they walked me through every step of the way.
Skio is the future of subscriptions in my eyes. Love the product, attention to detail, and THE TEAM! Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better. Getting build-a-box right out of the box was also a big improvement to our subscriber experience, so we can showcase and let customers benefit from purchasing our variety of flavors.