Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

June 21, 2021

Skio is the subscription app we've always needed! Onboarding is effortless and the backend of the app is 100x better than any of the other subscription apps out there. Excited to see the results from Group Subscriptions!

Devon Wick Candle Co. Limited
United Kingdom
About 1 month using the app
Skio replied June 21, 2021

Thank you so much for being here! We're looking forward to helping you and your company grow.

-Kennan

March 7, 2023

Amazing App. The migration took a while, but all customers could get migrated from our other app. The dashboard is much more improved and will have a positive effect on customer retention.

Kimera Koffee
United States
About 1 month using the app
Skio replied May 4, 2023

Thanks for the review Kimera Koffee! We're so grateful to have you as a partner and can't wait to see where this journey takes us :-)

-Kennan

May 3, 2022

Switched from Recharge to Skio and have been very impressed so far. Easy migration and I love the single Shopify checkout!

Wellnesse
United States
About 1 month using the app
Skio replied May 4, 2022

Appreciate the review! We're stoked to have you as a partner :-)

July 10, 2023

Just migrated from Recharge. The customer experience is a big upgrade, and we love having additional features at our disposal (volume discounts, gifting, etc.). So far so good!

Connect Roasters
United States
About 1 month using the app
Skio replied August 25, 2023

So excited to have you/Connect Roasters selling subscriptions with Skio! Thank you for being here :-)

-Kennan

February 9, 2022

Skio is a great up and coming player in the subscription platform space. After evaluating other providers (e.g. Recharge, Bold, etc.), Skio was by far the easiest to implement both from a front-end & back-end perspective and the least complicated / fastest platform from a CX efficiency perspective. Additionally, the integrated native checkout, password-less account login & family-plan referral system are amazing features that you can't find elsewhere. Kennan & the Skio team have been amazing to work with - extremely responsive & quick to roll out new requested features. While the analytics aspect of Skio is currently lacking, it's in the product roadmap and with the pace that they roll-out improvements & features - I have no hesitation to recommend the platform 100% even without robust analytic tools.

KraveBeauty
United States
30 days using the app
Skio replied February 9, 2022

Thank you so much for the kind words :-) So happy to have you/Krave Beauty team onboard!

-Kennan

November 4, 2022

We migrated over from Recharge - overall the migration was pretty smooth, with some nuances around discount codes attached to subscriptions. There are friendlier features that separate Skio apart from other platforms such as gifting and group ordering which are nice. There are some limitations with advanced use cases where a consumer may modify their subscription often (add / remove products frequently, etc.) but the Skio team is quickly cranking out features and improvements to UX. Ultimately, chose Skio because I believe in the team's ability to iterate and innovate in this space.

Rasa
United States
30 days using the app
Skio replied December 6, 2022

Thanks for the review Rasa team! Excited for this journey ahead together :-)

-Kennan

May 9, 2023

Our onboarding experience was seamless, and the app functions perfectly. This has been such a great upgrade from our previous subscription platform, and the Skio team has been great to work with, very knowledgable. Would highly recommend.

Great Lakes Wellness
United States
28 days using the app
Skio replied June 28, 2023

Thanks for the review Great Lakes Wellness! Glad you had a smooth onboarding experience & excited for this journey ahead together :-)

-Kennan

April 20, 2023

We just migrated from Bold to Skio within the past month. The migration was seamless, and the level of support from Skio is amazing. Not only with migrating, but with training our team and ensuring that our questions are answered / ideas for improvements are taken into consideration. I can't speak to our growth or subscription retention yet as we haven't been with Skio for enough time, but I will say that our customer experience is already greatly improved (passwordless login, easy to navigate customer portal, text notifications, and Klayvio email flows that were previously non-existant). Will report back on our growth in a few months!

nomz
Canada
28 days using the app
Skio replied May 4, 2023

Happy to hear you had a great and seamless migration. Love hearing your customer experience is already greatly improved. Thankful you are part of the Skio family! :-)

-Kennan

May 3, 2022

Some minor issues migrating from Recharge, but the team was extremely attentive with making sure everything was working and fixing any issues that arose. Ultimately we're now on a platform that gives our customers a significantly better experience and much more control of their subscriptions. I'm confident Skio will allow us to take our business to the next level while, most importantly, keeping our customers happy.

Future Kind
United States
28 days using the app
Skio replied May 4, 2022

We're so grateful to have you as a partner! Thank you Future Kind team :-)

-Kennan

October 30, 2023

In our extensive experience managing multiple brands, we've predominantly used Recharge for our subscription services. But when we introduced a subscription model for Azio Beauty, we wanted to try smt different. From the get-go, Skio demonstrated its superiority. The onboarding process? Flawless. We rate the team 10/10. We came to them with customization requests, fully prepared to invest extra for these modifications. But Skio's team? They stepped up, handling everything without batting an eye or charging an extra dime.

10/10

Azio Beauty
United Kingdom
27 days using the app
Skio replied June 18, 2024

Stoked to have you as a partner, Azio Beauty! Thank you for the glowing recommendation. Can't wait to see where the future takes us. :-)

-Kennan