Reviews (222)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and user-friendly interface that integrates seamlessly with Shopify. They appreciate the smooth migration process from other platforms and note improvements in recurring revenue and customer retention. Features like passwordless login, customizable cancellation flows, and robust analytics are particularly valued. The proactive incorporation of merchant feedback and comprehensive support are also highlighted.

September 24, 2024

Love Skio! Great team, great product, and we've been able to really catapult our subscription growth using them. Highly recommend.

Instant Hydration
United States
About 2 months using the app
July 5, 2024

Skio is one of my favorite vendors to work with. My rep (Sandro) is always available for questions, offers optimizations, and offered additional calls when I needed help. I haven't used any other subscription platforms, and don't need to look for any other options! We've seen a huge increase in subscription revenue in my first month.

Waterboy
United States
Almost 2 years using the app
July 25, 2024

What I love about working with SKIO is that they have a great Support Team. Sandro and all of the customer success team members we have worked with go above and beyond to actually dive into our numbers, proactively recommend solutions, and bring examples to the table. We feel that our success is indicative of their success, and we are all working towards the same goal. I fully recommend SKIO and the platform.

Shop FlavCity
United States
Over 1 year using the app
Edited June 27, 2024

Overall we are happy with our migration from ReCharge to Skio. The migration was not as seamless as others have mentioned, but it was pretty good compared to other nightmares. I would definitely caution everyone to really dig into their payment processors as there are a great number of quirks for users of Authorize.net.

Overall the speed of the platform is really good and it is driving growth so that is a win for us.

9 Month Update - Having worked in Skio for 9 months, we can definitely testify that we are happy with the platform, its speed (reporting) and responsiveness from our rep and their broader support team.

Pet Wellbeing
United States
About 1 year using the app
Skio replied June 18, 2024

Love working with Pet Wellbeing! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

June 12, 2024

Love skio! Shoutout to Kobi and the migration team for sticking with us and making it a painless migration! Everything made managing our Brush Club subscribers much easier. Their portal is easy to navigate, and they offer tons of seamless integrations, enhancing our subscriber experience significantly. We've tried many other subscription apps, and nothing compares to the level of care skio has put into its platform. In my eyes, skio is living up to its tagline: "Sell subscriptions without ripping your hair out."

Triple Bristle
United States
7 months using the app
Skio replied June 18, 2024

Stoked to have Triple Bristle as a partner! Happy to hear you had such a great and painless migration. Can't wait to see where the future takes us. :-)

-Kennan

July 16, 2024

We only recently started with SKIO after trying two competitors and realizing that this year (2024) SKIO had caught up with a number of functionalities that are both essential for our customers and in fact did cause substantial difficulties on the competitors' platforms.
Migration went super smooth and we are excited to fully launch all functionalities now.

Equal Food
Portugal
3 months using the app
July 1, 2024

We just migrated to Skio, away from Recharge, and we're very impressed with the product and the team behind it. They've responded to all our problems promptly and been very personable too. That said, "all our problems" is not that many, because the platform works so smoothly! Everything's more straightforward and user-friendly both for our team and our customers, so we are very happy. Thanks particularly to Josiah and Ben for their help in setting us up & troubleshooting our concerns afterwards!

Omni pet ltd
United Kingdom
2 months using the app
July 10, 2024

If you're looking for a Shopify subscription platform, Skio is the one.

We migrated across to them from Recharge and the process was seamless. Their attention to detail and assistance throughout the migration was second to none and we've been very impressed with their service since then. Also, their analytics are far superior to the other platforms out there, making it easy to really dig into the details.

Feel Güd
United Kingdom
About 2 months using the app
May 2, 2024

We recently integrated the Skio Subscriptions app into our Shopify store, and it has been an absolute game-changer! Setting it up was a breeze, thanks to the intuitive interface and fantastic customer support.

The app seamlessly integrates with our existing setup, making it easy for our customers to manage their subscriptions directly from our website.

The Build-A-Bundle feature has transformed how we offer products. Its user-friendly interface allows customers to easily create custom bundles, which has significantly boosted our average order value.

Overall, the Skio Subscriptions app has been a vital addition to our Shopify store. It has not only improved our operational efficiency but has also enhanced our customer experience.

Highly recommend for any e-commerce business looking to dive into or expand their subscription offerings!

HALF BAK'D
United States
About 2 months using the app
Skio replied June 18, 2024

Thank you so much for the thorough and honest review Half Bak'd! Happy to hear that your migration was a breeze. We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

June 26, 2024

Excellent customer service at Skio! We had such a smooth and painless transition from our original provider to Skio. Shaw did an awesome job walking us through the steps and answering my endless questions.

The Autism Helper
United States
About 2 months using the app