Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

January 18, 2024

We have had a great time working with Skio, from the onset our Account Manager Sandro has been responsive and extremely helpful in getting us setup. Skio did all the work in building subscription on our site - big shout out to Shaw!

Apart from being an intuitive easy to use SASS tool, Sandro always pushes further and provides feedback and insights into our overall E-Commerce business.

theripplestoreUSA
United States
7 months using the app
Skio replied June 18, 2024

Thank you so much for the review! Happy to hear you had such a great time working with our team. Excited for this journey ahead together :-)

-Kennan

April 4, 2024

The company is solid looking after what we needed and delivering on what we expected and being transparent along the way. The team is responsive, especially Jackson who is awesome, and so we are very happy with their customer support. The tech part of it is also solid, does what is promised, and we are looking forward to seeing the enhancements we've requested soon.

Animal Pak
United States
3 months using the app
Skio replied June 18, 2024

Thank you for your review Animal Pak! Appreciate the kind words! Happy to hear our team has been responsive and helpful. So grateful to have you as a partner. :-)

-Kennan

January 17, 2024

Our brand had a plethora of complicated needs in the migration over to Skio. The Skio team worked overtime to figure out how to meet our needs, especially Jackson! We are happy with the successful migration and look forward to implementing all of the additional revenue boosting optimizations that Skio includes. The customer service team is great and responds within 24 hours, typically less which is very helpful for a smaller team like ours! Also, our customer experience has improved significantly both in terms of the ease of subscription maintenance and the offerings we can now provide. Absolutely recommend.

The Bomb Co
United States
4 months using the app
Skio replied June 18, 2024

Thank you so much for the thorough and honest review! Happy to hear that your migration was wonderful and our team worked overtime to meet your needs. We're beyond thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

February 7, 2024

This is a team that's deeply knowledgeable on the best, and most up to date e-commerce / DTC strategies. As a solo operator they have helped me tremendously not only in getting my subscription program up to speed but also in many other aspects of my business. The product works beautifully as advertised and the quality of their support has made all of the difference for me. Big fan.

Chítta Latte
United States
9 months using the app
Skio replied June 18, 2024

Thank you for the review Chítta Latte! Happy to hear you are a big fan! Grateful to have you. :D

-Kennan

June 6, 2024

Seamless onboarding. Responsive + skilled team. Thrilled to start leveraging Skio more!

Highland Style Co.
United States
4 months using the app
Skio replied June 18, 2024

Thank you so much Highland Style Co! Love hearing you had a seamless onboarding. Looking forward to a wonderful future together! :-)

-Kennan

April 9, 2024

In a bakeoff with various competitors, the Skio team came out on top. They know what stores need to offer subscription programs, and they're building all of it out.

I'm particularly impressed with their prepaid and recovery capabilities.

Wyndly
United States
6 months using the app
Skio replied June 18, 2024

Thank you so much for being here Wyndly! Happy to hear you are impressed with our prepaid and recovery capabilities. Looking forward to our future together! :-)

-Kennan

June 6, 2024

Just finished the migration process from Bold subscriptions with the Skio team and it was a breeze.

Opopop
United States
15 days using the app
Skio replied June 18, 2024

Love working with Opopop! Happy to hear migration was a breeze. Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

January 25, 2024

Shaw was our launch specialist and he was awesome. Super communicative, quick, thorough, and detail-oriented. We're just using the basics of the platform now, but we're looking forward to using all of the unique capabilities like the surprise and delight, bundling, etc. The app itself is pretty intuitive; easy to use. The whole Skio team jumped in to support us as we were getting started/onboarding. I really appreciated that.

SoyKitty
United States
4 months using the app
Skio replied June 18, 2024

Thank you for the awesome review SoyKitty! Happy to hear you had such a great experience working with our team. Can't wait to see where the future takes us. :-)

-Kennan

March 18, 2024

Fantastic tool and even better support. We recently migrated 5 stores (4 bold V1 and 1 bold V2) to Skio with assistance from Shaw in the migrations team. The entire process has been simple and seemless. Communication and visibility was excellent and everything has gone off without issue.
We're happy and our customers are even happier with the new features!

Allpress Espresso New Zealand
New Zealand
2 months using the app
Skio replied June 18, 2024

Thank you for your review! Happy to hear you had a positive experience migrating 5 stores and that your customers are happy! Appreciate the kind words! So grateful to have you as a partner. :-)

-Kennan

January 9, 2024

Absolutely the best subscription service out there, with the best team behind it!! Nothing is problem, their support is out of this world. They ensured everything was exactly how we wanted it. And an effortless migration from our previous provider. Skio is the Telsa of subscriptions. I can not recommend them highly enough. As for the subscribers, they find it so much easier to use, to access their subscriptions, to receive notifications etc etc. If you want subscriptions to be done right, go to Skio full stop.

Golden Greens Organic Ltd
United Kingdom
23 days using the app
Skio replied June 18, 2024

Thank you so much for being here Golden Greens Organic! Happy to hear you are having such a wonderful experience with our service and team. Looking forward to a great future together! :-)

-Kennan