Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

June 22, 2021

Skio has been the solution we wanted all along for our subscriptions. Not only was the migration from Recharge to Skio seamless, both the customer back-end and the admin back-end are incredibly user-friendly, straight-forward, and the entire app is well maintained. Kennan was a HUGE help and answered our questions promptly, and has continued to maintain excellent service. We'll be Skio customers for a long, long time!

Nutracelle
Canada
Over 2 years using the app
Skio replied June 22, 2021

Thanks you so much for the kind words! Love working with you and team and looking forward to helping you grow.

-Kennan

August 8, 2022

Great feature suite and super professional but fun team. Onboarding was a great and they answered all my questions. Highly recommend

BLQK Coffee
United States
Over 2 years using the app
Skio replied August 9, 2022

Thanks so much BLQK Coffee team! We're so grateful to have you as a partner and stoked to be on this journey with you :-)

-Kennan

May 23, 2022

Hands down, easily the best subscription engine out there. I've used Recharge, Bold Apps, and Smartrr in the past -- Skio is superior compared to all and Any of them. The best feature is passwordless login that our customers love and has reduced support tickets by over 30%. Their team also ships new features at a staggering pace.

Taika
United States
Over 2 years using the app
Skio replied May 23, 2022

Thank you for the review Taika team! We're stoked you've already been able to reduce support tickets! Can't wait to continue this journey with you :-)

-Kennan

November 19, 2021

We're just starting out with Skio, but they've been great to communicate with and have been extremely helpful in the migration from Bold. We're excited to provide our customers a much easier solution for subscription management!

Munk Pack
United States
About 2 years using the app
Skio replied November 19, 2021

So excited to have you + team here and looking forward to helping grow your subscriptions :)

-Kennan

April 20, 2022

Finally someone did subscriptions right. It's all about the seamless login and reducing customer frustration. SKIO has progressed subscription tech multiple leaps forward from recharge. Love the product and the team.

Uprising Food
United States
About 2 years using the app
Skio replied April 20, 2022

Appreciate the kind words! And so glad to have you as a partner :-)

-Kennan

July 21, 2022

pretty goated company - helped with a custom integration and setup over a couple weeks giving me time with a dev included with the subscription (and then refunded a month when the integration ran over the expected deadline) love the product roadmap and works 10x better than recharge or custom checkout/crm

Rise New York
United States
About 2 years using the app
Skio replied July 22, 2022

Appreciate the review Rise New York team! We're so stoked to be on this journey with you and grateful you chose us to power your subscriptions :-)

-Kennan

August 4, 2022

Great uX, super-easy and smooth to install and very responsive and friendly team. Can't ask for much more than that, right?

Yummo's
United Kingdom
About 2 years using the app
Skio replied August 9, 2022

Thanks for the review Yummo team! We're so grateful to have you as a partner and excited for the journey ahead :-)

-Kennan

January 20, 2022

Easy to use and we received incredible support from Kennan and his team. Seamless implementation and great user experience

Gooey Snacks
United States
Almost 2 years using the app
Skio replied January 20, 2022

So excited to have you/Gooey selling subscriptions with Skio! Thank you for being here :-)

-Kennan

April 29, 2022

We made the switch from the Bold Subscription App and it was very simple to get used to. The range of actions is very easy to understand for both the customer and the company when making changes to subscription information. They did not have all the features we were used to right away. However, we definitely asked, and they definitely delivered. Responsive support and seamless customer/subscription interaction have made my job easier.

Barukas
United States
Almost 2 years using the app
Skio replied May 2, 2022

Thanks so much for the review! Glad we could help make things easier for your team :-)

-Kennan

November 19, 2021

The UX Skio provides for subscription is streamlined and seamless, something our customers begged for and now really appreciate. Our subscription-related CX tickets have decreased tenfold. Highly suggest using a Shopify native app for recurring billing -- only have to make changes in one place (shipping address changes, refunds, etc.). Also, the Skio team is super responsive, efficient, and helpful and they've been angels at working with us to customize just about everything. Excited to launch our text-to-swap feature and the group referral. Would definitely recommend!

Bev
United States
Almost 2 years using the app
Skio replied November 19, 2021

Thank you so much - we love having ya'll here! So excited to help grow Bev subscriptions :)

-Kennan