Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

April 29, 2022

We made the switch from the Bold Subscription App and it was very simple to get used to. The range of actions is very easy to understand for both the customer and the company when making changes to subscription information. They did not have all the features we were used to right away. However, we definitely asked, and they definitely delivered. Responsive support and seamless customer/subscription interaction have made my job easier.

Barukas
United States
Almost 2 years using the app
Skio replied May 2, 2022

Thanks so much for the review! Glad we could help make things easier for your team :-)

-Kennan

November 19, 2021

The UX Skio provides for subscription is streamlined and seamless, something our customers begged for and now really appreciate. Our subscription-related CX tickets have decreased tenfold. Highly suggest using a Shopify native app for recurring billing -- only have to make changes in one place (shipping address changes, refunds, etc.). Also, the Skio team is super responsive, efficient, and helpful and they've been angels at working with us to customize just about everything. Excited to launch our text-to-swap feature and the group referral. Would definitely recommend!

Bev
United States
Almost 2 years using the app
Skio replied November 19, 2021

Thank you so much - we love having ya'll here! So excited to help grow Bev subscriptions :)

-Kennan

June 4, 2021

I have used many subscription apps on Shopify, but this one is by far the best! Easy to use, great price and even better customer service! Recommend to anyone who needs subscriptions on their store

Howling Wolf Tattoo
United States
Almost 2 years using the app
Skio replied June 4, 2021

Thank you! It's great having you and the team here!

-Kennan

June 8, 2022

We actively promote Skio to other e-commerce companies. As a brand that focuses on customer experience, we were pleased to see how user-friendly they made the platform for customers. We also enjoyed the ability to customize subscription frequency, add-ons, and customer rewards. The best part was how fast the seamless switchover and fast integration A big thank you to Skio's developer and customer service team.

Urban Dollzz
United States
Almost 2 years using the app
Skio replied June 9, 2022

Thank you so much for the thoughtful review Urban Dollzz team! We're so grateful to have you as a partner and to be on this journey with you :-)

-Kennan

April 1, 2022

We migrated from Recharge to Skio this past quarter. Immediately solved many friction points our subscribers were having around access/logins, and modifying their subscription schedules, addresses, products...etc. We can also send upcoming order reminders with Klaviyo with the same easy-login journey which allows customers to maintain a consistent branded experience. Their customer support team AND engineering team are very responsive and super easy to work with! Not something you see with some other options out there.

Huron
United States
Almost 2 years using the app
Skio replied April 1, 2022

Thanks for being here! Excited to go on this journey with you and team :-)

-Kennan

April 6, 2022

We've been using Skio for close to a year now and have loved it ever since. Support has been amazing, updates have been amazing, and overall, the roadmap on features coming is amazing! I cannot recommend this app enough! Especially for anyone looking to make the jump from Recharge (or other), their team makes it so seamless to make the switch over. Highly recommend!

Muddy Bites
United States
Almost 2 years using the app
Skio replied April 6, 2022

We're so grateful to have you as a partner! Can't wait to continue the relationship and see where the future takes us :-)

-Kennan

December 13, 2022

Shout out to Skio! The Skio team is a collaborative partner, willing and eager to work together to ensure our customers have a seamless experience. Proactive and receptive, they invite feedback to improve. We have experienced a reduced churn rate thanks to improved customer experience. We highly recommend Skio for subscriber experience.

Rae Wellness
United States
Almost 2 years using the app
Skio replied December 13, 2022

Love working with you and the Rae Wellness team! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

December 2, 2021

We love working with the Skio team! They have been really helpful with our setup and installation process.

Cohere Swag
United States
Over 1 year using the app
Skio replied December 2, 2021

Thank you - we look forward to powering Cohere subscription swag offerings :)

-Kennan

November 15, 2021

I use to use recharge and the service became garbage when we switched over to dawn x shopify 2.0 Skio cleaned up, dont look anywhere else as this is the best service out there for subscriptions

Bean Around The World Coffees
Canada
Over 1 year using the app
Skio replied November 15, 2021

Thank you + excited to have you here :)

-Kennan

August 10, 2022

We just launched Skio for Leisure and we couldn't be more stoked. The team is awesome and the product is working seamlessly. We're only just launching now and love everything so far.

Leisure
United States
Over 1 year using the app
Skio replied August 10, 2022

Thanks for the review Leisure team! We're so grateful to have you as a partner and excited to be on this journey with you :-)

-Kennan