Reviews (234)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing recurring revenue and improving subscription management. It features flexible plans, a Build-A-Bundle option, passwordless login, customizable cancellation flows, and real-time analytics. The integration with Shopify is seamless, making migration from platforms like ReCharge and Bold smooth. Customer support, particularly from team members like Sandro, Jackson, and Karl, is frequently praised for being responsive and helpful during onboarding and migration. This app is valued for its comprehensive features and exceptional customer service, making it a useful tool for e-commerce businesses aiming to boost their subscription services.

May 11, 2023

Skio is the best subscription app for Shopify hands down. The best team behind an app I have ever worked with. Made the transition from Recharge seamless. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.

Based Supplements
United States
About 1 year using the app
Skio replied June 28, 2023

Thanks for the review Based Supplements! Glad you had a smooth migration & excited for this journey ahead together. Its wonderful that your subscriber experience is much better with the Passwordless login :-)

-Kennan

February 7, 2024

This is a team that's deeply knowledgeable on the best, and most up to date e-commerce / DTC strategies. As a solo operator they have helped me tremendously not only in getting my subscription program up to speed but also in many other aspects of my business. The product works beautifully as advertised and the quality of their support has made all of the difference for me. Big fan.

Chítta Latte
United States
9 months using the app
Skio replied June 18, 2024

Thank you for the review Chítta Latte! Happy to hear you are a big fan! Grateful to have you. :D

-Kennan

May 12, 2022

We made the mistake of migrating from the major subscription app to an app that seemed to be comparable to Skio. Wow were we wrong! We came to Skio after 5 months of trying to migrate to this new app and work out the kinks, and Skio figured out how to migrate us (a 2nd time in 2 months) and had us up and running with Skio in 2 weeks. Have been super happy with the portal, and their team hustles to make things happen. Recommend!!

Atomic Coffee Roasters
United States
12 months using the app
Skio replied May 13, 2022

Glad to hear your migration went so well! We're so grateful to have you as a partner :-)

-Kennan

July 20, 2022

Skio has been the best subscription product we've used and we regret not transitioning over sooner. Our customer experience team has seen tickets about login issues reduce by >80% which has saved them hours. We also no longer see tickets from customers complaining about an inability to modify their orders because the Skio interface is so clean, simple, and easy to understand. Lastly, we love how responsive the Skio team has been in addressing any feature requests we have in record time. Would highly recommend anyone reading this to switch to Skio immediately.

immi
United States
12 months using the app
Skio replied July 20, 2022

Thanks for the review Immi team! We're so grateful you chose us to power your subscriptions and can't wait to continue to grow together :-)

-Kennan

March 30, 2022

They made the transition from Recharge easy, and we had some complicated things to work through on our landing pages, etc.

Magic Mind
United States
11 months using the app
Skio replied March 30, 2022

Thanks for being here! Looking forward to a great future together :-)

-Kennan

November 14, 2023

After 15 years of developing and working with direct-to-consumer marketing platforms, Skio is by far the best team and software I have worked with. Their team is fast, responsive, and truly takes a 'white glove' approach. We migrated from WooCommerce to Shopify, and the Skio team was with us every step of the way. The software empowers our marketing and email teams to create campaigns and ideas to increase monthly recurring revenue so much more easily. Our customers range in age from 24 to 65+, and the Skio customer portal is easy, fast, and makes the subscription process incredibly smooth.

If you are looking for a subscription platform that truly works, Skio is your only option. I just bet the future revenue of our company on it, and I could not be happier with the results.

Slumber
United States
11 months using the app
Skio replied June 18, 2024

Wow, thank you for the review Slumber! Appreciate the kind words! Happy to hear you find our portal easy, fast and smooth. So grateful to have you as a partner. :-)

-Kennan

April 28, 2022

Skio app is very easy to use compared to other subscription-based platforms, especially for editing/modification; everything is made simple as the necessary features are provided in separate buttons in each profile. Their customer service team is also very friendly and assists us right away whenever we need help.

A Good Company
Sweden
11 months using the app
Skio replied April 28, 2022

We're so stoked to have you here! Can't wait to see where the future takes us :-)

-Kennan

May 3, 2022

When I say you should run away from all other subscription apps. RUN. Skio is the subscription app that everything else should have been but never was. First off the team has been incredibly helpful in getting us set up. They are quick, knowledgable, and super accessible, not like some of the other companies. The UX and UI on the admin side is fantastic and for the customer side everything is seamless. I absolutely love the customer portal, it makes having a subscription easy and fun, not boring and conducive to churn. I highly recommend using SKIO for your subscription needs.

Paw Rangers
United States
11 months using the app
Skio replied May 3, 2022

Thank you for such a thoughtful review! We're so grateful to have you as a partner and excited to be on this adventure with you :-)

-Kennan

August 3, 2023

Skio is the best app out there for subscriptions. They have flexible options when it comes to setting up and managing subscriptions, working across a wide range of use cases. They reporting is good and continues to get better, giving you the insights you need to understand and optimize your subscription business.

Skio really does the deep work on understanding what clients need out of a subscription provider and putting it into practice. Support and customer service are always responsive for troubleshooting.

Stella Blue Coffee Company
United States
10 months using the app
Skio replied August 25, 2023

Thank you so much for being here Stella Blue Coffee Company! Happy to hear you are having such a wonderful experience. Looking forward to a great future together! :-)

-Kennan

May 27, 2021

Setup was remarkably quick. We can't wait to explore group-buying and subscriptions for our store! Love this app all-around.

CollarTrek
United States
10 months using the app
Skio replied May 27, 2021

Great to have you here! Always let us know if you need any help.

-Kennan