Reviews (61)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 17, 2026

I've been with SKULabs for nearly a decade now, and it remains one of the best decisions we've made for our e-commerce business. The product is rock-solid, the team is genuinely great to work with, and their support is some of the most responsive I've experienced in this industry. They truly listen to customers and keep improving the platform year after year.

What surprises me is how many people don’t fully appreciate how good SKULabs is until they try something else. I’ve tested several other inventory systems over the years, and none come close to the functionality, reliability, and versatility that SKULabs delivers. It just works, day in and day out, especially when managing multiple sales channels.

If you're serious about inventory accuracy and saving time, SKULabs is absolutely worth it. Highly recommend.

BJORK Swedish Comfort
United States
Over 7 years using the app
July 7, 2026

We have been using SKU Labs for multiple years now and the customer support is second to none! Whenever we have an issue, they are quick to respond and implement solutions custom to our store. SKU Labs has streamlined our purchasing and inventory processes. Before SKU Labs, we were on Netsuite, which was an absolute nightmare. The difference is night and day! Appreciate all of the support from Alex and the SKU Labs team!

Weston Table
United States
Over 2 years using the app
July 8, 2026

Helpful, friendly support and very quick turnaround time for any issues that need extra eyes. Thank you Kevin, and the rest of the SKULabs team!

Rad Power Bikes
United States
4 months using the app
September 25, 2025

**SkuLabs has truly been a game changer for our business.**
As a small company, we immediately saw a significant impact—right from the start, we were able to eliminate a position on our order fulfillment team thanks to the efficiency the system provides. The platform is intuitive, user-friendly, and highly configurable, allowing us to tailor it to our specific needs and adapt it across a wide range of applications.

Is it perfect? No system is. But what sets SkuLabs apart is their willingness to work closely with us to support our unique use case. Their customer service and tech support teams are responsive and reliable—we can always reach someone quickly when needed.

If you're serious about scaling your business, SkuLabs is definitely worth a look.

MadSportsStuff
United States
Over 2 years using the app
December 29, 2024

We could not be happier with this app. After going through several inventory "solutions" that were a waste of time setting up, and a waste of money for the months that followed, we were very hesitant to try another. But SKULabs delivered on everything that was advertised. VERY good customer service and an interface that is very easy to learn. It works very well with not only Shopify, but Etsy as well, which is out of the ordinary for an app like this (regardless of what the other developers say.) Thank you guys so much for the hard work that you've put into making this app worth the money, and enjoyable to use!!

A Bird Toy
United States
3 months using the app
April 24, 2024

SKULABs is great! The app works really well, and the customer support is excellent. Whenever I need help, they answer it quickly and follow up to make sure that everything is resolved. The inventory tracking and prediction tools are great. Additionally, I use it for order fulfillment, eliminating the need to pay for another solution like Shipstation. Orders are fulfilled quickly and seamlessly.

I sell on multiple different platforms and had a lot of trouble finding an app that could do what I needed it to. The ones that I did find were all terrible, but SKULABs has been a breath of fresh air!

StrapHabit
United States
About 1 month using the app
April 8, 2024

SKUlabs is a great fulfillment software that can grow with the complexity of the business. It has the ability to manage inventory well, create efficient fulfillment processes, and if they don't have the solution for something they have a strong team that will work with you to develop the solution or put something in place that works while development catches up. They are very responsive and take each request seriously. It is a seamless integration with Shopify and has enough customizable features to work for companies with different needs. We tried to leave SKUlabs briefly and missed its intuitive features too much.

Crossrope
United States
Almost 4 years using the app
January 8, 2024

We wanted to share our experience with Skulabs software, as we've been proud users since June 2019. Running a small team, it's paramount for us to have inventory management software that not only streamlines our operations but also enhances our customer service. Skulabs has been that trusted partner for us, and we're approaching five years of a fantastic partnership.

One of the standout features of Skulabs, which we absolutely love, is its seamless integration with Shopify and various shipping providers. For businesses like ours, this integration is a game-changer. It allows us to effortlessly manage our inventory, process orders, and handle shipping logistics, which are vital aspects of our e-commerce operation. This level of integration has made our lives significantly easier.

What truly sets Skulabs apart, though, is their exceptional customer service. It's not just about talking to a chatbot; they provide real, personal support that's responsive and helpful. As a small company, we often have unique needs and questions, and having a team that genuinely cares and understands our business is invaluable. They've consistently gone above and beyond to assist us promptly.

Now, here's a small detail that might not seem like a big deal, but it's one of our favorite features: the order process dings. Skulabs thoughtfully includes this feature, which alerts you if you've scanned too many items or the wrong ones. It's a small touch that has saved us from potential errors and customer service headaches. It's just another example of how Skulabs truly has our back.

Revvl Health
United States
Over 3 years using the app
November 7, 2025

Skulabs has been a great experience. Starting a WMS from scratch seemed daunting, but Skulabs made it effortless. Their customer service and tech support is excellent. They are prompt and want to help in any way they can.

Waterbox Aquariums Dealer Store
United States
23 days using the app
September 24, 2025

SKULabs has been our go-to inventory management system for years. They offer great customer service and tech support, even for a small business.

SpyCentre Security
United States
Almost 3 years using the app